Item: Paylocity
Rating: 9
Author: Verified User

Overall Satisfaction with Paylocity

Use Cases and Deployment Scope

Currently I use Paylocity for payroll, recruiting and new hires

Pros and Cons

Pros

Customer Service
Easy to use
Report building

Cons

Communication
Customer Service
Report Building

I like how seamless the new look of payroll is. The new features, and the easy to read batch area make for less errors. It appears that Paylocity is taking on that look throughout the entire platform.

Paylocity Employee Engagement

Paylocity’s employee engagement tools is very new to our organization. We began using the feature. We typically use it for announcements; such as birthdays and anniversaries. We also use it to announce costume contests and other holiday activities.

Alternatives Considered

N/A

Key Insights

Do you think Paylocity delivers good value for the price?

Not sure

Are you happy with Paylocity's feature set?

Yes

Did Paylocity live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Paylocity go as expected?

I wasn't involved with the implementation phase

Would you buy Paylocity again?

Yes

Other Software Used

Microsoft 365, Canva

Likelihood to Recommend

I began using Paylocity in January. I was on the phone with support at least 3 times a week. Pretty much everyone was very helpful. I would have to say that if a member of the support team doesn't have the answer they usually does not ask for help. Most of the time you will need to call back and get someone who actually has the answer.

Paylocity Feature Ratings

Using Paylocity

Users and Roles

104 - General staff

Support Headcount Required

3 - Basic knowledge of the system

Business Processes Supported

Time and attendance
Payroll
Recognition
Performance Reviews

Innovative Uses

Impressions

Future Planned Uses

Better ease of report writing
Learning how to pull reports

Likelihood to Renew

Cost savings

Evaluating Paylocity and Competitors

Products Replaced

Not Sure

Key Differentiators

Integration with Other Systems
Ease of Use

Evaluation Lessons Learned

I was not involved in the original process

Paylocity Implementation

Implementation Rating

I was not involved in this process.

Implementation Details / Implementation Partner

Don't know

Paylocity Training

Training Types Used

Online Training
No Training

In-Person Training

Online Training

Ease of Paylocity Training

For the most part it has been easy to pick up on.

Paylocity Support

Support Rating

I rated a 7 because when calling in for support you really can never gage how helpful the person is going to be. I have had some amazing people help me and I've had some that give the wrong information.