Great for Tracking
Updated January 17, 2020

Great for Tracking

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Modules Used

  • Project Management
  • Quality & Safety

Overall Satisfaction with Procore

I use Procore daily for our companies projects. Currently, I work with up to 5 projects sending RFIs, submittals, daily logs, commitments, and change orders. Using Procure I do not have to worry much about tracking information and doing cover pages. When I input a submittal into Procore it generates a submittal cover page for me.

Pros

  • Tracking submittals
  • Tracking RFIs

Cons

  • After saving documents in the document folders, I have to download them if I want to make any adjustments.
  • I do not like the updated commitments imputing schedule values.
  • Increased efficiency
We have integrated Spectrum. So far we have had complications with this.
Procore is great with daily logs.
N/A
Procore is well suited for construction companies and benefits large or small companies.

Procore Feature Ratings

8.3
Plan distribution & viewing
10
Plan markups & sharing
8
Document sharing
10
Issue tracking & punchlists
1
Photo documentation
10
Jobsite reports
10
RFI tools
10
Collaboration & approvals
8
Mobile app
8
Estimating ()
Not Rated
Human Resource Management ()
Not Rated
Payroll Management ()
Not Rated
Asset Management ()
Not Rated
Reporting & Analytics ()
Not Rated

Using Procore

15 - Project Specialist
Assistant Project Manager
Accountant
Business Owner
Project Manager
Project Estimator
Project Foreman
7 - Basic knowledge of computers
Typing skills
  • Submittals
  • RFI's
  • Easy to transfer documents
  • Easy to read documents in the field
  • Generate reports
  • Online document storage for projects
We use Procore for all of our projects and will continue to use it for future projects.

Evaluating Procore and Competitors

  • Product Features
  • Product Usability
  • Product Reputation
  • Positive Sales Experience with the Vendor
  • Analyst Reports
  • Third-party Reviews
The Product Features allows us to keep well documented files all in one place.
I would like to have an evaluation process at the beginning use of Procore.

Procore Implementation

No I do not.
  • Implemented in-house
Change management was a minor issue with the implementation - Procore was easily implanted into our company. Not everyone uses the same tools, for more of the basic users it was easy to get them on board.
  • Learning to navigate Procore
  • Figuring out your own process with cost codes, change events and purchase orders

Procore Support

I have had issues with Procore which after connecting to an agent, they were able to access my computer to help me. Afterwords they emailed me our chat session for future reference.
ProsCons
Quick Resolution
Good followup
Knowledgeable team
Problems get solved
Kept well informed
No escalation required
Immediate help available
Support understands my problem
Support cares about my success
Quick Initial Response
None
No - We never had to pay for premium support.
Yes - Yes. A Procore agent responded in a timely fashion.
I was having trouble seeing a approved submittals. A Procore agent was able to chat with me online and then access my computer to help guide me in answer to my question. Afterwords, they sent a personal follow up email to make sure my problem was solved.

Using Procore

We use Procore for everything to run a project. However it is bothersome to download a document to add a text if needed.
ProsCons
Like to use
Relatively simple
Easy to use
Well integrated
Consistent
Quick to learn
Convenient
Feel confident using
None
  • Uploading and sending submittals
  • Reviewing drawings
  • Having to download documents to make adjustments
  • Having to download documents to make adjustments

Comments

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