Overall Satisfaction with QuickBooks Online
We use QuickBooks Online at the accounting department. Overall, QuickBooks Online is a great accounting solution for the company of our size (around 150-200 employees). QuickBooks Online focuses on addressing various accounting issues of small and medium size businesses such as simplifying the process of bank reconciliation, running numerous reports used by small/medium businesses daily just in one click, and other useful features.
- QuickBooks Online has a great and easy user-friendly interface.
- QuickBooks Online is integrated with many other software packages through a convenient auto-sync such as accounts payable and expense reimbursement applications.
- QuickBooks Online has great customer support through Intuit forums.
- QuickBooks Online unfortunately doesn't have some important features such as journal entry approval workflows which are necessary at most companies for internal control purposes.
- QuickBooks Online reporting feature is not very robust. QuickBooks Online has mostly basic reporting capabilities and limited functionality to customize reports.
- QuickBooks Online still hasn't added some important accounting modules or capabilities that would make accountants' life easier such as automatic prepaid expense amortization and fixed asset depreciation features.
- Overall, QuickBooks Online is a great investment for the company of our size (small software startup).
- QuickBooks Online supports all the key functions of our company's accounting team.
- QuickBooks Online definitely made the life of our accounting team much easier which let us focus on more important issues outside of bookkeeping.
Other software packages such as NetSuite and Intacct I used in the past are more robust in terms of supporting a bigger organization, but at my current company we selected QuickBooks Online as our ERP because it is a perfect fit for the size of the company and our operations as software as a service business. QuickBooks Online has all the basic functions we need as well as the reporting capabilities.
Do you think QuickBooks Online delivers good value for the price?
Yes
Are you happy with QuickBooks Online's feature set?
Yes
Did QuickBooks Online live up to sales and marketing promises?
Yes
Did implementation of QuickBooks Online go as expected?
Yes
Would you buy QuickBooks Online again?
Yes