The best cross platform remote desktop tool on the market
Updated October 14, 2019

The best cross platform remote desktop tool on the market

Chris Reddy | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Remote Desktop Manager

Remote Desktop Manager is used by many team members within my organization and I recommend it to any users I see using a Remote Desktop type product. It allows for storing and creating various different connection types. It keeps a backup of your connections. It allows for searching for your various connections. Any type of remote connection type that is needed can be accomplished with a single product.
  • Allows for storing large numbers of connection profiles.
  • Multiple connections can be performed at a single time all within a single window.
  • Can backup and restore connection settings or store in the secure cloud.
  • It can track/report on users activity.
  • It could be a little faster to load/startup.
  • It could be a little faster when connecting to remote clients.
  • The ability for multiple IT support members to quickly connect and resolve issues in a very fast amount of time, with the free version of Remote Desktop manager, made it an easy decision for us to look at purchasing the enterprise version. The price point for the product is excellent as well.
Remote Desktop Manager was the best product and most useful when compared to the others we used/tested. There are so many more features available within the product, as well as a low entry point from a cost perspective. None of the other products met our needs fully.
If you have a need to support/connect to various remote computers/sites then Remote Desktop Manager is the go-to product. If you only need to connect to a few machines, and don't need different connection types, it's not really the tool to use.

Remote Desktop Manager Feature Ratings

Screen sharing
10
File transfer
10
Secure remote access with Smart Card authentication
Not Rated
Over-the-Internet remote session
10
Initiate remote control from mobile
10
Remote management of servers & workstations
10
Remote Active Directory® management
Not Rated
Centralized management dashboard
10
Session record
10
Annotations
10
Monitoring and Alerts
10
Multi-platform remote control
10