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Making life easier for the HR Admins!
Updated October 25, 2023

Making life easier for the HR Admins!

Amanda Perry | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Modules Used

  • Employee Management
  • Payroll
  • Benefits
  • Learning Management

Overall Satisfaction with Rippling

Currently implementing Rippling for my company. Rippling will streamline many of our current manual administrative tasks for my People Operations team.
  • Employee management.
  • Benefit enrollment.
  • Reporting.
  • Additional manager access.
  • Compensation module.
  • Affordable price for services offered.
  • Streamlining new hire onboarding into one system.
  • Streamlining benefits enrollment process in one system.
No Ripple effect for changes!
The Rippling team has been exceptional to work with! They are all trained very well in how Rippling works and they know who on their team to contact for additional clarification. This type of support I've never seen before in my 10 years of implementing new HRIS systems.

Do you think Rippling delivers good value for the price?

Yes

Are you happy with Rippling's feature set?

Yes

Did Rippling live up to sales and marketing promises?

Yes

Did implementation of Rippling go as expected?

Yes

Would you buy Rippling again?

Yes

The access/roles could be better. Having a way to give the manager additional access without making them an admin.
Suited for businesses both small and large, excited to see our employees use it!

Rippling Feature Ratings

9.3
Employee demographic data
9
Employment history
8
Job profiles and administration
9
Workflow for transfers, promotions, pay raises, etc.
9
Organizational charting
10
Organization and location management
10
Compliance data (COBRA, OSHA, etc.)
10
9.5
Pay calculation
10
Off-cycle/On-Demand payment
10
Benefit plan administration
10
Direct deposit files
10
Salary revision and increment management
7
Reimbursement management
10
10.0
Approval workflow
10
Balance details
10
Annual carry-forward and encashment
10
9.2
View and generate pay and benefit information
10
Update personal information
10
View job history
10
View company policy documentation
10
Employee recognition
6
10.0
Tracking of all physical assets
10
10.0
Report builder
10
Pre-built reports
10
Ability to combine HR data with external data
10
Integration with other HR capabilities ()
Not Rated
10.0
Performance plans
10
Performance improvement plans
10
Review status tracking
10
Review reminders
10
Multiple review frequency
10
Succession Planning ()
Not Rated
10.0
New hire portal
10
Manager tracking tools
10
6.0
Corporate goal setting
6
Individual goal setting
6
Line-of sight-visibility
6
Performance tracking
6
6.0
Job Requisition Management
6
Company Website Posting
6
Publish to Social Media
6
Job Search Site Posting
6
Duplicate Candidate Prevention
6
Applicant Tracking
6
Notifications and Alerts
6

Using Rippling

450 - All our staff uses Rippling to some extent whether it be time off approvals or report writing. Additionally our senior leadership also utilizes reporting function.
3 - My team of 3 manages the system but for the most part it can be run by one person ongoing. We have a Benefits Specialist who manages the benefit side of the system. Some technical skill is required for formula building but it's similar to excel so easy to learn.
  • Automation
  • Cost
  • Leader Reporting
  • Ease of Use
  • Workflows have expanded into greater detail for additional automation
  • Integrations with countless systems for less manual work
  • Quick and easy payroll process and trustworthy tax processing
  • Headcount planning
  • Performance Management
Rippling continues to innovate and amaze me with their new innovations and features. Product feedback is taken seriously so I always give it whenever I can and end up seeing results. Rippling is the new wave of HRIS that cannot compare against others in the industry just due to the fact they are super user friendly!

Rippling Support

ProsCons
Quick Resolution
Good followup
Knowledgeable team
Problems get solved
Kept well informed
No escalation required
Immediate help available
Support understands my problem
Support cares about my success
Quick Initial Response
None
It's important for us to have issues resolved in a quick time especially when it comes to payroll. Premium support was necessary for us.
Yes - Bug with HSA however it was identified and fixed quickly by Rippling and they took on the penalty for having to change former payrolls.
Countless times! Some highlights include during our implementation when we had to rush install our benefits portal to serve open enrollment before our contract started in January. Other times have been setting up workflows and formulas. We use them heavy at our company to give information to leaders. Whenever I create an odd workflow or formula I can always double check with the support team. Sometimes even in chat so I can quickly get the fields updated. The turn around time for the support team is exceptional to the point I feel like I always can get my answer within a day or at least details within a day.