Invest in an HRIS system that will meet your needs today, tomorrow and years into the future!
May 08, 2023
Invest in an HRIS system that will meet your needs today, tomorrow and years into the future!
Score 9 out of 10
Vetted Review
Verified User
Modules Used
- Employee Management
- Payroll
- Benefits
- Time & Attendance
- Learning Management
- App Management
Overall Satisfaction with Rippling
We use Rippling as our full scope HRIS product. We use this for basic functions like onboarding (including signing all required onboarding documents), managing important information about employees (like pay rate, job title, etc.) and payroll, but it's also been a great tool for implementing SSO to enhance security, running detailed reporting, etc. Rippling has continued to add additional products that has allowed us to reduce the number of platforms needed within the HR team.
Pros
- Customer Service and support is excellent.
- Scaling and adapting to the changing needs of businesses today and tomorrow.
- Implementing customer feedback to improve products.
- Working with third-party vendors to set up valuable API integrations.
Cons
- There have been many times where email notifications have either been sent to the wrong person, or several of the same notification has been sent multiple times in a short period.
- Reporting feature can run slow and take a while to load when running larger, more detailed reports.
- Sales people from other parts of the company will send sales emails to existing customers instead of having the CSM send regular updates on new features/product offerings.
- We have not had to invest in a large People Ops team headcount due to their product offering and automations.
- Less manual work all around due to products and workflows such as the employee self-onboarding functionality.
- Reduced platform fatigue due to the suite of product offerings.
Rippling's system offered more products within one system for a more reasonable price, and was a more intuitive system to use. Because the system is so intuitive, it does the work of several people for you, reducing the need for a larger HR infrastructure. These were the main selling points and reasons we picked and have chosen to stay with Rippling.
Do you think Rippling delivers good value for the price?
Yes
Are you happy with Rippling's feature set?
Yes
Did Rippling live up to sales and marketing promises?
Yes
Did implementation of Rippling go as expected?
Yes
Would you buy Rippling again?
Yes
Comments
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