Rippling - Great at a Few Things - Good at Others
January 10, 2025

Rippling - Great at a Few Things - Good at Others

Ashley McEnroe | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Modules Used

  • Payroll
  • Benefits
  • Time & Attendance
  • Employee Management
  • Talent Management (ATS)
  • Rippling PEO

Overall Satisfaction with Rippling

We were a AU based organization with offices in the Philippines, Belgium, US, Canada and Europe. We used Rippling to consolidate all of those payrolls into both Global Payroll and EOR. We have also moved recruitment, absence tracking and contractor management into Rippling, this consolidation has enabled a holistic view into HR and payroll costs as well as create more adoption in the manager's with recruitment. We were looking for a vendor that had an "all in one" solution and for the most part, we have found that.

Pros

  • Compliance - country specific
  • Reporting - robust HR/Payroll reporting
  • HR Core - document management/workflows, etc.
  • Global Payroll - AU payroll + US payroll makes it easy to manage

Cons

  • They've moved quickly to get EOR stood up in other countries but that sometimes has been at the sake of quality.
  • I'd like to see more integrations into accounting systems like Business Central.
  • I'd like to see more training offerings - they should invest in an L&D partner.
  • We've been able to reduce our team from 6 to 2 with Rippling - this has obviously impacted our run-rate in a positive manner
  • Recruitment has been faster
Rippling provided the EOR solution as well as Global Payroll which was really a difference maker for me.
They're quick to respond and they've started an AI support mechanism that is pretty good.

Do you think Rippling delivers good value for the price?

Yes

Are you happy with Rippling's feature set?

Yes

Did Rippling live up to sales and marketing promises?

Yes

Did implementation of Rippling go as expected?

Yes

Would you buy Rippling again?

Yes

The company is great and as I mentioned - they've done a few things very well and some things good and some things not so good. However, it is clear they are aggressively pursuing a roadmap and plan and implementing that roadmap and plan.
A small/medium size business is a great space for Rippling to play. They offer many of the "good enough" items that most businesses this size would need. A complex / large organization might not benefit from the "off the shelf" version of Rippling as the workflows/automation/reporting isn't tiered for enterprise level companies. Sometimes we have to make workarounds to avoid paying the extra fees for workflows etc. that come base level for vendors like WorkDay.

Rippling Feature Ratings

Employee demographic data
10
Employment history
10
Job profiles and administration
10
Workflow for transfers, promotions, pay raises, etc.
10
Organizational charting
10
Organization and location management
10
Compliance data (COBRA, OSHA, etc.)
10
Pay calculation
7
Off-cycle/On-Demand payment
10
Benefit plan administration
6
Direct deposit files
10
Salary revision and increment management
10
Reimbursement management
10
Approval workflow
10
Balance details
10
Annual carry-forward and encashment
9
View and generate pay and benefit information
10
Update personal information
10
View job history
9
View company policy documentation
10
Report builder
8
Pre-built reports
10
Review status tracking
10
Review reminders
10
Multiple review frequency
10
Candidate ranking
10
Manager tracking tools
10
Corporate goal setting
10
Individual goal setting
10
Line-of sight-visibility
10
Performance tracking
10
Job Requisition Management
10
Company Website Posting
10
Publish to Social Media
10
Job Search Site Posting
10
Duplicate Candidate Prevention
10
Applicant Tracking
10
Notifications and Alerts
10

Using Rippling

125 - Support, Professional Services, R&D, G&A, Sales and Marketing.
1 - Just the HR Team.
  • Payroll consolidation
  • Reporting
  • Recruiting
  • Time tracking on projects
  • EOR for multi country usage
  • L&D
  • Spend management
About to sign the renewal now.

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