Simple is Better User Interface is Basic and Clear
July 03, 2025

Simple is Better User Interface is Basic and Clear

Charlotte Schuyler | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Rippling

We use Rippling to centralize all of our non-profit's various benefit products---from health insurance and HSA accounts to life insurance and time-off.

Pros

  • Ease of Navigation
  • Easy Account Setup
  • Clear Communication

Cons

  • There was no easy-to-find guidance offered for how to get a reimbursement from your HSA.
  • Employees have more time to focus on their work, which is great.
  • Employees have more confidence in what their benefits are, which leads to more productivity.
  • For our HR manager, there are fewer questions he has to answer, as employees can now find the answers themselves.
Rippling's site is just way better and it's easier to find what you need. ADP tended to have too many places where information was hidden away, and it provided too much extraneous information. Rippling is very spare and basic, but that's good.

Do you think Rippling delivers good value for the price?

Yes

Are you happy with Rippling's feature set?

Yes

Did Rippling live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Rippling go as expected?

Yes

Would you buy Rippling again?

Yes

The HSA-related problem I had (of not being able to easily locate how to make a reimbursement) was really a minor thing. I eventually found it and the process was easy. Overall, the usability is great and very quick and simple.
Only reason I didn't mark it a 10 was the issue with finding an explanation when I searched for it for how to request an HSA reimbursement. I found all sorts of other topics, but not the simplest and most common one: needing an HSA reimbursement.

Rippling Feature Ratings

Not Rated
Employee demographic data
Not Rated
Employment history
Not Rated
Job profiles and administration
Not Rated
Workflow for transfers, promotions, pay raises, etc.
Not Rated
Organizational charting
Not Rated
Organization and location management
Not Rated
Compliance data (COBRA, OSHA, etc.)
Not Rated
7.0
Pay calculation
Not Rated
Off-cycle/On-Demand payment
Not Rated
Benefit plan administration
Not Rated
Direct deposit files
Not Rated
Salary revision and increment management
Not Rated
Reimbursement management
7
10.0
Approval workflow
10
Balance details
10
Annual carry-forward and encashment
10
10.0
View and generate pay and benefit information
10
Update personal information
10
View job history
Not Rated
Employee recognition
Not Rated
10.0
Tracking of all physical assets
10
Not Rated
Report builder
Not Rated
Pre-built reports
Not Rated
Ability to combine HR data with external data
Not Rated
Integration with other HR capabilities ()
Not Rated
Not Rated
Performance plans
Not Rated
Performance improvement plans
Not Rated
Review status tracking
Not Rated
Review reminders
Not Rated
Multiple review frequency
Not Rated
Not Rated
Create succession plans/pools
Not Rated
Candidate ranking
Not Rated
Candidate search
Not Rated
Candidate development
Not Rated
Not Rated
New hire portal
Not Rated
Manager tracking tools
Not Rated
Not Rated
Corporate goal setting
Not Rated
Individual goal setting
Not Rated
Line-of sight-visibility
Not Rated
Performance tracking
Not Rated
Not Rated
Job Requisition Management
Not Rated
Company Website Posting
Not Rated
Publish to Social Media
Not Rated
Job Search Site Posting
Not Rated
Duplicate Candidate Prevention
Not Rated
Applicant Tracking
Not Rated
Notifications and Alerts
Not Rated

Comments

More Reviews of Rippling

  1. Home
  2. HR Management Software
  3. Rippling Reviews
  4. User Review of Rippling