A Great product for any growing (or fully grown) business development team
December 18, 2019

A Great product for any growing (or fully grown) business development team

Cassara Healey | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with SalesLoft

SalesLoft is being used by the entire Business Development Team. Although our team is on the smaller end (6 people and growing), we use Salesloft to help us achieve numbers that would be possible for a bigger team. It allows us to create cadences & workflows that better help us manage our time and our large potential client base. It's also tied in with Salesforce nicely, so when we get a lead and workflow it, the account executives on the other team can track all of our communications form SalesLoft in Salesforce, so there is no 'he said she said.'
  • It tracks how many times your email has been read, the location, and even down to the device.
  • Workflow cadences are easy to set up, and can be easily copied and implemented across a bigger team.
  • Our internet provider/firewall protection has a hard time allowing calls to go through. We normally cannot make calls from our laptops because of this. Although it's more on our own company end, I feel SalesLoft should have some additional workarounds for work environments like this.
  • If you open your own email, it tracks it as a view, and ultimately you can fudge your own numbers for open ratios. Guess who was top of their sales team for "emails opened" because of this minor overlook?
  • Instead of using an excel spreadsheet to track my follow-up stage, SalesLoft has done it automatically, meaning I saved probably 2-3 minutes PER PERSON that I was following up with (x50 people a day!).
  • Sending out canned or pre-written emails has also made my life so much easier. No more guessing "which email did I send them last time?"
Every single time I had an error, or the website was down, I would get an email reply within an hour. There were a few times where they implemented a new screen or workflow that they finished developing and suddenly it would break on my end. After a few emails back and forth with screenshots, the developers on SalesLoft's end would get to work fixing whatever broke.
Most of it is plug and play integrations, especially into products like Chrome/Firefox, Salesforce, and Outlook. You simply need to download the app from the play store, log in, and bam, you're up and running.
I have personally not used anything similar to SalesLoft. It's a breed of its own.
It's well suited for any business development team who needs to grow their numbers aggressively. The ability to create cadences, workflows, and collaborate on emails makes it easy for a team of any size to grow their business. It does take a bit of time to get used to, and a little bit of training, but I feel like any software that is too easy to learn probably doesn't have the functionality you need. SalesLoft is always adding to their platform as well.