Item: SAP Sales Cloud
Rating: 10
Author: Shivam Sharma

Use Cases and Deployment Scope

SAP Sales Cloud allows us to effectively manage campaigns and deliver scalable segmentation and targeting with some training. I like the concept of the tool and the ease with which many people have to look at contracts. The application is very intuitive and offers many opportunities to integrate with other ERP systems.

Pros and Cons

This is very useful for users who do not want to open 3 4 links for each app related to CRM.
I like the automated authorization system which has also simplified authorization management and supports multi-tenant cloud deployments among cloud service providers.
It is more efficient than the "old-fashioned" method of paper contracts, printing, signing and writing to PDF.

I felt this added too many unnecessary steps to the process we normally go through as a company.
While collaborative writing is used, there is no workaround to easily identify potential conflicts.
I think it's not very easy to use at the start.

Return on Investment

We have an effective increase in the effectiveness of the way we work. Our clients have given us satisfying answers on how we work.
It helps us providing real time data analytics that reduces a lot of time.
It helps us to increase business sale with efficiency.

SAP Sales Cloud Streamlining Business Processes

The software is able to handle even very complex computations that involve drawing multiple data points in a single computation. It helps us improve relationships with vendors and partners, which has allowed us to further drive revenue growth. Furthermore, the efficiency of SAP Sales Cloud operations enhances the results of our business processes.

Scalability

It is important that the SAP sales cloud has scalable solutions that can meet the growing demands. This offers vertical and horizontal scalability. It has a very flexible and easy-to-manage option, although right now that flexibility comes with certain size limits, it's getting faster and faster. In addition, it reduces the overall cost as well.

Alternatives Considered

Microsoft Azure, Sugar Sell (SugarCRM) and Zoho CRM

The biggest advantage of choosing SAP is that it integrates well with other SAP applications and provides many more options as compared to others in terms of functionality. The SAP Sales Cloud solution also integrates external apps and services. This can be easily done with the help of web services and mashups.

Key Insights

Do you think SAP Sales Cloud delivers good value for the price?

Yes

Are you happy with SAP Sales Cloud's feature set?

Yes

Did SAP Sales Cloud live up to sales and marketing promises?

Yes

Did implementation of SAP Sales Cloud go as expected?

Yes

Would you buy SAP Sales Cloud again?

Yes

Other Software Used

Oracle Access Management, SAP HANA Cloud, SAP Customer Data Solutions

Likelihood to Recommend

It Instantly accesses the actual analytical data. What I like the most is the great possibility to manage the marketing expenditure or all the marketing tasks under the tool. Everything works particularly well because the front end is always very clearly structured and you always have a glimpse. However, complexity can be reduced in upcoming versions.

Best tool to grow business

Software Version

Modules Used

Overall Satisfaction with SAP Sales Cloud