ScienceLogic SL1 - the best tool to solve your monitoring needs
April 05, 2019

ScienceLogic SL1 - the best tool to solve your monitoring needs

Hans Meldgaard Raben | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with ScienceLogic

At ATEA we use ScienceLogic SL1 for monitoring our customers' infrastructure, mainly networks devices. Having one platform supporting many different customers makes it easy to manage the software and have common policies applied to the same network device types.
We also use it internally for monitoring the services provides from our datacenters. From the network, storage, VMware and to the individual servers OS and apps. ScienceLogic SL1 scales pretty well, 20K+ devices is no problem.

Pros

  • One common platform and not a lot of different apps or plugins.
  • Fast deployment of new customers.
  • Many vendors supported.
  • Very good support for integrations with other systems.
  • Support is good and fast if help is needed.

Cons

  • The web interface needs to be redone. It works but looks old (this is currently in process at ScienceLogic, and being beta tested at the moment).
  • I know it sounds odd, but I don't really have any real cons for ScienceLogic SL1 -- there are only minor details here and there...
  • We have been able to provide services with SL1 that was not possible with our previous system.
  • Deployment and on-boarding time is way faster.
  • Working smarter with automations helps a lot on the ROI.
Yes - We used PRTG from Paessler, and for smaller enterprises, it works fine, but we grew out of it. We had to have way too many servers to do the same job as a single installation of SL1.
Previously we had to use more than 1 server for one customer due to scalability issues of PRTG.
Reports were difficult to do, and data had to be sent to other systems for processing.
SL1 gives us the ability to build generic and custom dashboards for customers and internal staff to use.
We are able to build more advanced monitoring of devices. This is done through the customs apps you can build using Python.
SL1 automatically create devices in our network device configuration backup server, so there's no need to do that manually anymore. Events and CI's are pushed onto SNOW using the integrations server provided by ScienceLogic.
  • We have built multipage reports with capacity management on devices, with summary for ease of use.
SolarWinds NPM was used before and did not scale for our use, and no MSP version was available at that time (I'm not sure whether it is available today). PRTG does do some MSP, but the numbers of devices (sensors) is too limited per server. For both systems, you are limited with the features available, and you don't have the same flexibility to build your own apps as in ScienceLogic SL1.
ScienceLogic SL1 is very good at monitoring devices and mapping out more complex systems (VMware, storage systems and F5 as examples). It does not do Netflow, configuration backup, or end-user application monitoring, but you can integrate with systems that can do this.

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