ScienceLogic for the city
August 06, 2019

ScienceLogic for the city

Anonymous | TrustRadius Reviewer
Score 6 out of 10
Vetted Review
Verified User

Overall Satisfaction with ScienceLogic

It's currently being implemented to replace our existing toolset. We wanted a product that could support our current environment as well as new technologies in the cloud. After looking at several products to replace 3 separate monitoring applications we choose ScienceLogic to replace all three
  • Monitors network devices extremely well
  • Users can quickly pick up the on using the tool and find where they need to go
  • Dashboard creation is very simple
  • Administration is not straightforward. Managing different policies can be very cumbersome.
  • Server monitoring can be very difficult. Unix support could be greatly improved.
  • Self monitoring is very limited. There's no real feeling of true insight into everything that's going on within the environment.
  • It has helped us streamline our offerings to one tool that does it all.
  • Implementation has been troublesome for certain specific platforms. Lack of visibility into the processes has really hurt us.
Yes - NetIQ Appmanager
IBM netcool
We are able to see a near real-time view of server and device performance across our infrastructure to a level we never had before.
We're using sciencelogic to support our existing network environment, switches routers, firewalls and also server (Windows and Unix) as well as our cloud environments in AWS and Azure.
We haven't begun looking at the automation piece right now. The only workflow we have is Sciencelogic is our MoM tool and all critical events are to create tickets in our ITSM tool which is Remedy currently and ServiceNow down the road.
It seems to be better suited for smaller environments as oppose to large ones. The user interface could be much improved with simple quality of life improvements. It has too much of a "engineering" feel to it.