ScreenConnect is the best
April 24, 2025

ScreenConnect is the best

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with ScreenConnect

We remote connect to any production or office computers (desktop, laptop) for any remote support and or maintenance. We use it every day.

Pros

  • Installation on end user devices is really easy
  • Interface is intuitive
  • Remote access to cmd in admin a big plus

Cons

  • Big file transfert almost impossible
  • Better remote acces from a mobile device
  • I don't see any other issue !
  • Easy to remote support end user
  • Remote maintenance on PC is soo easy with this !
  • Remote PC Specs and serial number info are a big plus
On a PC, this software is almost perfect. Only on mobile I find it more difficult to support end users.

Do you think ScreenConnect delivers good value for the price?

Yes

Are you happy with ScreenConnect's feature set?

Yes

Did ScreenConnect live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of ScreenConnect go as expected?

Yes

Would you buy ScreenConnect again?

Yes

If you have a computer with you, remote access is a brease, but if you only have your mobile phone with you, it's not that easy to remote support end users

ScreenConnect Feature Ratings

Remote Administration
8.9
Screen sharing
10
File transfer
5
Instant message
10
Access to sleeping/powered-off computers
10
Over-the-Internet remote session
10
Initiate remote control from mobile
3
Remote management of servers & workstations
10
Remote Active Directory® management
10
Centralized management dashboard
9
Session record
10
Annotations
10
Monitoring and Alerts
10
Multi-platform remote control
9

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