Shopify is an important ally in your online sales
April 10, 2019

Shopify is an important ally in your online sales

Marcio Vizoli | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Software Version

Professional

Overall Satisfaction with Shopify

Shopify was the platform chosen to create our company's online sales site. We needed a platform that was intuitive and easy to operate, and that could be operated by several people in our team. We also wanted a platform that was highly customizable, where we could leave it with a unique identity without appearing generic or too much like other sites. Shopify seemed to fit perfectly in these points, and with it implemented we have all our online sales procedures automated, being able to realize sales with more efficiency, agility, and safety.

Pros

  • Shopify is intuitive. I believe that even this is what makes Shopify one of the platforms preferred by those who are in the beginning or starting your online store, as it is very easy to operate in it. In a few minutes after you add a product to your store, it already puts the sale online.
  • It is highly customizable. You can create your online store from scratch and leave it with the appearance you want, thus avoiding that a generic appearance similar to other sites that use the same platform.
  • The integration with several payment processors helps to avoid a loss of sales for not owning the client's preferred sales processor.

Cons

  • The price of Shopify is a little high, although it is a quality product and with great support. There are other platforms offering a more competitive price.
  • Telephone support is only available in English. For a platform present in sites from diverse places across the planet, they should offer multi-language assistance.
  • The reports generated by Shopify are acceptable, but could be better and have more details and information.
  • Diverse impacts. Shopify streamlines and automates online sales, saving time and the need for human service on a sale, and their security still avoids injury by helping to avoid suspicious and fraudulent payments.
Shopify seemed to be more intuitive and more customizable. It seemed to fit a little more in what the company sought, and ended up being our choice, even despite a higher price. The company ended up opting for Shopify by putting everything in the balance and deciding that its benefits would compensate for the price being a little higher than that of Volusion.
I believe that Shopify is a good choice for companies that start with online sales. It is safe, efficient, has good support, and everything you need. However, Shopify has a high price, and if you are thinking about saving money there are more suitable options that fit the most in the financial situation of a company that is starting with online sales.

Shopify Feature Ratings

Product catalog & listings
8
Product management
9
Bulk product upload
8
Branding
8
Mobile storefront
7
Product variations
9
Website integration
8
Visual customization
9
CMS
8
Abandoned cart recovery
8
Checkout user experience
8
eCommerce security
10
Promotions & discounts
8
SEO
8
Order processing
8
Inventory management
9
Shipping
9
Custom functionality
9

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