Practical Review for Skype for Business
November 14, 2016
Practical Review for Skype for Business
Score 7 out of 10
Vetted Review
Verified User
Overall Satisfaction with Skype for Business
- It's used for instant message for quick conversations
- It serves as a conferencing tool
- It serves as a troubleshooting tool for one-to-one issues
- It serves as a way to communicate via IM with clients
- It is being used across the entire organization across all departments
- It solves communication issues by supplying a simple way to communicate quickly with colleagues and clients
- Instant Message/quick communication
- Screen Sharing
- Quickly establish online meetings
- Easy quick collaboration between multiple people and departments
- Cross-platform usability (Mac client, even the beta, is far behind where it should be)
- Simpler integration with non-skype for business products such as existing conferencing services
- Better documentation for updating environments that are more simple
- Not a lot of broad user acceptance of using it as a conferencing tool (vs GoToMeeting or WebEx)
- Cross-platform organizations that have a significant Apple user base will have difficulty with user acceptance
- Organizations with complex networks may have issues with different conferencing tools working consistently
- HipChat
Ways HipChat is Better
- Hipchat is significantly more cross-platform friendly
- A little more customizable
- Skype for Business is more secure and doesn't display chats during a locked screen with content
- Skype for Business integrates better with other Microsoft products better such as Exchange from a server perspective and Outlook from a user perspective