Solid, easy to use project management tool
November 25, 2019
Solid, easy to use project management tool
Score 9 out of 10
Vetted Review
Verified User
Overall Satisfaction with Smartsheet
We use Smartsheet primarily as a project management tool for managing individual projects relating to the development of learning materials or software development. This is an excellent tool for managing timelines and communicating those with the client. We also use it for high-level strategic alignment across projects giving a roll-up view of status and performance.
- Great for managing and updating timelines as projects evolve.
- Good "extras" for communication, sharing, and file management.
- Excellent use of dashboards for rolling up information across projects.
- Creating and managing the dashboard can be a cumbersome and confusing process.
- The product gets a lot of updates with new features that aren't always user-friendly.
- The more features are added, the harder the tool is to use.
- Usage of dashboard to roll up project information and provide projections to the client has been an invaluable way to manage expectations and avoid any surprises.
- The communication tools are excellent for sending out reminders tied to a specific task on the project plan.
- Updates are relatively easy to make with little training of the tool.
Smartsheet is way more comfortable to use and understand. Much better at collaboration. Smartsheet users can get up and running a lot more quickly with little training needed. On the other hand, Microsoft Project is an advanced tool with a deep set of features. It requires training before use to make sure you are using it correctly.
Do you think Smartsheet delivers good value for the price?
Yes
Are you happy with Smartsheet's feature set?
Yes
Did Smartsheet live up to sales and marketing promises?
Yes
Did implementation of Smartsheet go as expected?
Yes
Would you buy Smartsheet again?
Yes