Sprout: the bang for the buck I've seen.
November 01, 2021
Sprout: the bang for the buck I've seen.
Score 6 out of 10
Vetted Review
Verified User
Software Version
Deluxe
Overall Satisfaction with Sprout Social
Primarily, we use Sprout to aggregate social media mentions for easier interaction and categorization across five social channels. We also use Sprout to engage in competitive audits, segmented by vertical. Generally speaking, it significantly speeds up the interaction and categorization process - a big advantage given the number of users that interact with our brand.
- Aggregating mentions
- Quickly assessing the competitive landscape by channel
- Excellent and highly responsive customer service department
- Doesn't combine competitor reports cross-platform.
- Limited YouTube data available
- Advanced Analytics option will likely double your investment
- UGC data (in the Smart Inbox) is limited to the first picture in the post.
- Allowed us to quickly engage with the public
- Lets us assess competitors strengths in the social space
- Auto-generated reports are succinct and clean
For the money, I have not found Sprout's equal. Admittedly no service is perfect, which is why your tech stack is in fact a stack. For the time it saves, the reports it generates, and the tabs it allows me to keep on an inordinately large competitive landscape, Sprout is and will continue to be my go-to for the foreseeable future.
Do you think Sprout Social delivers good value for the price?
Yes
Are you happy with Sprout Social's feature set?
Yes
Did Sprout Social live up to sales and marketing promises?
Yes
Did implementation of Sprout Social go as expected?
Yes
Would you buy Sprout Social again?
Yes