Item: SurveyMonkey
Rating: 10
Author: Vasilii Chistyakov

Use Cases and Deployment Scope

With the help of SurveyMonkey it is very convenient to carry out a survey of customers. With the help of this service, you can quickly create a beautiful and convenient survey, while not worrying about the technical side of the issue. Thus, the problem of customer feedback is easily and conveniently solved.

Pros and Cons

The ability to easily create an online survey without worrying about technical issues.
Possibility to send a link to the survey form via email.
Modern style and design for survey forms.

In some cases, the link to the survey form is very long.

Return on Investment

This service allows you to save costs for technical specialists, since it can be used by a person who does not have special knowledge.

Alternatives Considered

Google Forms

Compared to Google Forms, it is easier to create a beautiful design for a survey form in SurveyMonkey.

Key Insights

Do you think SurveyMonkey delivers good value for the price?

Yes

Are you happy with SurveyMonkey's feature set?

Yes

Did SurveyMonkey live up to sales and marketing promises?

Yes

Did implementation of SurveyMonkey go as expected?

Yes

Would you buy SurveyMonkey again?

Yes

Other Software Used

Google Forms, Typeform, Zoho Survey

Usability

The service has a modern, clear interface, friendly to the most inexperienced user.

Support Rating

The section on frequently asked questions describes most of the cases that may arise while using the service.

Likelihood to Recommend

Easy to use [SurveyMonkey] the first time. If you do not have extensive technical knowledge, but at the same time want to create a beautiful survey in just a few hours, then SurveyMonkey suits you like no other. When creating surveys in SurveyMonkey, keep in mind that browsers without enabled javascript will not display what you wanted.

Beautiful and modern survey forms

Overall Satisfaction with SurveyMonkey