Better options out there
May 13, 2021
Better options out there
Score 5 out of 10
Vetted Review
Verified User
Overall Satisfaction with SurveyMonkey
SurveyMonkey is mainly being used to solicit feedback and to gain opinions from stakeholders and consumers in research and insights work. Usually it's to understand consumer behaviors and to gain alignment from across the organization. I would say it's a tool that easily allows for an easy survey to be programmed and fielded. I'm in marketing and communications.
- Easy to program.
- Navigation.
- Lack of flexibility.
- Difficult to program more elegant surveys.
- If you're looking for enterprise grade HIPAA compliance, look elsewhere. Servers aren't in the US.
- Has some cool tools and widgets.
It's probably above Google Surveys and below the other two. I didn't select SurveyMonkey, the company already had it and I made the decision to get an additional license for my work.
Do you think SurveyMonkey delivers good value for the price?
No
Are you happy with SurveyMonkey's feature set?
No
Did SurveyMonkey live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of SurveyMonkey go as expected?
I wasn't involved with the implementation phase
Would you buy SurveyMonkey again?
No