Crisp, clear connections
Updated March 29, 2022
Crisp, clear connections
Score 10 out of 10
Vetted Review
Verified User
Overall Satisfaction with Talkdesk
It is being used to dial out to all of our leads. It is used across the whole org. It allows us to use to be as efficient as possible, switch between numbers we're dialing out from and connect to leads in a very fast fashion. It rarely ever has issues, but sometimes customers do complain about the call quality and that we're cutting in and out.
- Quick to connect.
- Switch between numbers.
- Auto-dialer.
- Customers complain that we're cutting in and out.
- Call quality.
- More dials = more connections = more money.
I mean it's always providing great support while I'm on phone selling our software to home service pros
Can't recall the exact software I used before talkdesk to dial out. I think Avaya was one platform we used, but our company has embraced talkdesk as it's much more simple and faster than the last
Do you think Talkdesk delivers good value for the price?
Not sure
Are you happy with Talkdesk's feature set?
Yes
Did Talkdesk live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of Talkdesk go as expected?
I wasn't involved with the implementation phase
Would you buy Talkdesk again?
Yes