Talkdesk review
February 27, 2022
Talkdesk review
Score 8 out of 10
Vetted Review
Verified User
Overall Satisfaction with Talkdesk
We use Talkdesk for our Contact Center communication with our guests and residents.
- Channel guest inquiries.
- provides a smooth customer experience.
- Easy of use to the contact center agents.
- Internet connectivity dependent.
- Easy of changes to the system.
- ROI
- Salesforce integration.
- increase NPS scoring.
This has been a continuing concern...hard to get ahold of anyone.
Do you think Talkdesk delivers good value for the price?
Yes
Are you happy with Talkdesk's feature set?
Yes
Did Talkdesk live up to sales and marketing promises?
Yes
Did implementation of Talkdesk go as expected?
Yes
Would you buy Talkdesk again?
Yes