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Teamviewer works when I need it.
Updated July 07, 2021

Teamviewer works when I need it.

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with TeamViewer

We use Teamviewer as an integrated and non-integrated remote support tool for our managed and remote clients. It allows us easy and quick access to the client's computer without knowledge of remote software configuration or downloads on their side.
  • Ease of use
  • Quick access to existing users
  • Easy setup and learning curve
  • I don't have any cons at this moment
  • It streamlines connecting to our customers and clients when there is an issue and removes barriers to remote connections and solutions.
In place remote access to existing users or clients and new one-time connections.

TeamViewer Feature Ratings

Remote Administration
9.0
Screen sharing
10
File transfer
7
Instant message
10
Secure remote access with Smart Card authentication
Not Rated
Access to sleeping/powered-off computers
Not Rated
Over-the-Internet remote session
10
Initiate remote control from mobile
8
Remote management of servers & workstations
10
Remote Active Directory® management
Not Rated
Centralized management dashboard
7
Session record
Not Rated
Annotations
Not Rated
Monitoring and Alerts
Not Rated
Multi-platform remote control
10

TeamViewer Security and Support

I did not purchase premium support for this product.
Always impressed with the ease of use, responsiveness and security of Teamviewer. It's one of our go to products year after year.
We wouldn't hesitate to recommend it to customers, clients and friends for quick and amazing remote control of devices.