Use of TeamViewer
June 17, 2022
Use of TeamViewer
Score 9 out of 10
Vetted Review
Verified User
Overall Satisfaction with TeamViewer
Teamviewer is very important in our organization so that N3 support can help our field analysts in equipment activation and/or support to investigate any problems that the equipment may present. We used Teamviewer because of its lightness, simplicity and security that stands out from other similar products.
- secure remote access
- Instant Message
- File Transfer
- Access the microphone of the remote machine
- simple installation
- easy to use
- great compatibility
Do you think TeamViewer delivers good value for the price?
Yes
Are you happy with TeamViewer's feature set?
Yes
Did TeamViewer live up to sales and marketing promises?
Yes
Did implementation of TeamViewer go as expected?
Yes
Would you buy TeamViewer again?
Yes
As it is a multiplatform software, TeamvVewer is very important in our organization because from any operating system you can remotely access another completely different system and give support to other people, for example. For our field technicians, it is interesting because they can remotely access a customer when they are on call through their tablet and have a very friendly experience and solve the customer's problem.
In our organization we work with two-factor authentication, as it is already a standard used in other systems such as access to e-mail. Today all our systems also use SSO for a better user experience and in the market Teamviewer was one of the few that provided us with this feature.