Overall Satisfaction with TeamViewer
Teamviewer is very important in our organization so that N3 support can help our field analysts in equipment activation and/or support to investigate any problems that the equipment may present. We used Teamviewer because of its lightness, simplicity and security that stands out from other similar products.
- secure remote access
- Instant Message
- File Transfer
- Access the microphone of the remote machine
Do you think TeamViewer delivers good value for the price?
Are you happy with TeamViewer's feature set?
Did TeamViewer live up to sales and marketing promises?
Did implementation of TeamViewer go as expected?
Would you buy TeamViewer again?
As it is a multiplatform software, TeamvVewer is very important in our organization because from any operating system you can remotely access another completely different system and give support to other people, for example. For our field technicians, it is interesting because they can remotely access a customer when they are on call through their tablet and have a very friendly experience and solve the customer's problem.
In our organization we work with two-factor authentication, as it is already a standard used in other systems such as access to e-mail. Today all our systems also use SSO for a better user experience and in the market Teamviewer was one of the few that provided us with this feature.
TeamViewer is very suitable for technical support teams that need to help other analysts or even end users within corporations. It can also be used for meetings where you can share content with other users who are participating. Sending files to remote machines. All this safely and reliably with the client always up to date.