The most reputable Remote access support platform
December 23, 2022

The most reputable Remote access support platform

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with TeamViewer

Sometimes our problems with TeamViewer were about delay or slowness. I mean, when I wanted to transfer some files by TeamViewer, it was transferring my files slowly regardless of a good Internet connection and high speed of my Internet connection. By the way, TeamViewer is one of the best remote access platforms.
  • Security
  • Productivity
  • Record
  • Chat
  • Connection speed
  • More shortcuts
  • Remote access
  • Sharing screen
  • Chat
Because TeamViewer is the most reputable company for remote access service as a platform. Also, with TeamViewer, I am sure that our security for sharing my data and information can be secured fully without any intervention. Another factor that causes TeamViewer stacks up against them is related to its reliability and popularity of it.

Do you think TeamViewer delivers good value for the price?

Yes

Are you happy with TeamViewer's feature set?

Yes

Did TeamViewer live up to sales and marketing promises?

Yes

Did implementation of TeamViewer go as expected?

Yes

Would you buy TeamViewer again?

Yes

As in the question mentioned properly, TeamViewer is easy to use, and this user-friendly software lets me use it for any customer. Because some customers prefer to use a platform that is efficient and suitable for any operating system with different configurations. Moreover, TeamViewer helps many clients to learn IT troubleshooting remote systems.
In today's world, without high-performance security factors like 2FA authentication, the software cannot compete with other competitors. For instance, our organizations use these security features as a key for every session. Also, single sign-on helps us to have the full functions of a platform with just one sign-in.
AnyDesk, SolarWinds Access Rights Manager (ARM), Cisco 3504 WLAN Controller
The best scenario for me about using TeamViewer is for troubleshooting systems and software, so Helpdesk is the key for TeamViewer and I believe since many years ago Microsoft Remote Desktion has been completely replaced by TeamViewer.
I do not use Teamviewer as a platform for meetings because it does not support full functionalities on this issue.

TeamViewer Feature Ratings

Screen sharing
8
File transfer
8
Instant message
8
Secure remote access with Smart Card authentication
9
Access to sleeping/powered-off computers
3
Over-the-Internet remote session
6
Initiate remote control from mobile
7
Remote management of servers & workstations
8
Centralized management dashboard
6
Session record
7
Monitoring and Alerts
4
Multi-platform remote control
7