Tovuti - weird name, steep learning curve, convoluted backend BUT great functionality, major flexibility, and good support.
Updated March 01, 2022

Tovuti - weird name, steep learning curve, convoluted backend BUT great functionality, major flexibility, and good support.

Ashley Schwartau | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Overall Satisfaction with Tovuti LMS

Our company needed an LMS because we didn't have one. And after reviewing many of them, Tovuti became the number one choice. We needed an LM as a place to host internal training as well as customer-facing training, So this allows us to have separate Learning portals for all the people we need to provide training to. We use it across the company as a whole for onboarding all new hires, and several teams have team-specific new hire training as well.
  • Lots of flexibility in terms of contact creation.
  • Tons of interactive activities and quizzing options.
  • The backend is incredibly convoluted and confusing and requires many many hours of practice and coaching to learn to use it
  • It takes nine clicks to do something that should take two. There are several examples of this on the backend in terms of organizing lessons within a course, Assigning courses, getting reporting, Etc. It's all very convoluted.
  • You can't download files that you've uploaded into the system which doesn't make any sense
  • We have scaled our new hire onboarding from a manual disjointed process into an automated smooth efficient system.
  • Our customer success team now gets they are new hires trained faster and better than before and can go client-facing within three weeks instead of the previous eight.
None of it is intuitive or obvious. You definitely need multiple onboardings to get started. And even though Im a power user, using this platform daily at work (as Im the only admin of the system and the only one who knows how to use it), I have to email support minimum once a week (but upwards of five or six times some weeks!) to figure out how to do things. There are a lot of inconsistencies in the system --- like you may do something one way in one area, but different in another area. Everything is very disconnected and disparate. Once you get a hang of it, it's manageable but I have a lot of notes and have to misclick often as I re-figure things out.
Support is great. BUT not as great as our own company's support. They are pretty quick to respond, very polite, and answer my questions BUT if you want them to be consultative or provide advice, you really have to push for it. Our company tries to avoid frustrating users by anticipating user needs, answering the next logical question, and figuring out work arounds for the users when our system doesnt allow them to do something they want to; but this is not my experience at Tovuti, which is frustrating. When I ask how to do X, they may respond with "Well actually you cant do X. But you can submit a feature request." That is not useful. I have asked how to do something b/c I need to figure out HOW to do it. So if you're going to tell me that it can't natively be done, work with me to figure out HOW TO DO IT.
Most of my previous e-learning and LMS experience was with articulate. I love Articulate 360 but in terms of LMS functionality, it is not nearly as robust as Tovuti.

Do you think Tovuti LMS delivers good value for the price?


Are you happy with Tovuti LMS's feature set?


Did Tovuti LMS live up to sales and marketing promises?


Did implementation of Tovuti LMS go as expected?


Would you buy Tovuti LMS again?


This platform is not for the faint of heart or the technically challenged. The LMS admin should write down detailed documentation of how they will use the platform internally so that others can use it as well. It takes a long time to learn. So it is best suited for more technical users. Because of the detailed permission in options, this is ideal for creating department-specific or internal versus external learning portals. It's really easy to make sure people only see or have access to things that you want them to. This is ideal for people who do not have a rapid e-learning development tool. This platform provides so many ways to create content in-app, that you don't need to come in with premade courses. This is less ideal for people who use SCORM.

Tovuti LMS Feature Ratings

Course authoring
Course catalog or library
Learning content
Mobile friendly
Progress tracking & certifications
Learning administration
Learning reporting & analytics
Social learning

Using Tovuti LMS

Like to use
Unnecessarily complex
Difficult to use
Requires technical support
Not well integrated
Slow to learn
Lots to learn
  • Reporting (for the most part)
  • User management
  • Assigning courses
  • Checklists
  • Editing content/lessons
  • You can not reorder checklists
  • Changing fonts site-wide
  • You can not download or export your course/lesson content or even a list
  • Checking individual user activity on any lesson from the student's activity log -- impossible to actually access without digging through all of the lessons individually.