Keeps it simple
Updated October 04, 2019

Keeps it simple

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with TriNet

We use it for outsourced HR and payroll.
  • It handles payroll processing and makes it very easy.
  • Reporting for payroll.
  • PTO tracking, and HR requirements are current.
  • Health benefits and support.
  • Personal onboarding provided would be nice.
They always help with questions, and the response time is great.
Their portal is extremely easy.
  • We dont have to worry about payroll, compliance, and taxes.
We chose it for customer service, visibility, and a long time relationship with them.
They just make it easy to make sure we are in state and federal compliance.

TriNet Feature Ratings

Employee demographic data
Not Rated
Employment history
10
Job profiles and administration
5
Workflow for transfers, promotions, pay raises, etc.
10
Organizational charting
10
Organization and location management
Not Rated
Compliance data (COBRA, OSHA, etc.)
10
Pay calculation
10
Benefit plan administration
10
Direct deposit files
10
Salary revision and increment management
10
Reimbursement management
10
Approval workflow
Not Rated
Balance details
8
Annual carry-forward and encashment
8
View and generate pay and benefit information
10
Update personal information
10
View job history
10
View company policy documentation
10
Employee recognition
Not Rated
Report builder
10
Pre-built reports
10
Ability to combine HR data with external data
7
Performance plans
Not Rated
Performance improvement plans
Not Rated
Review status tracking
Not Rated
Review reminders
Not Rated
Candidate search
Not Rated
Candidate development
Not Rated
New hire portal
8
Manager tracking tools
9
Corporate goal setting
Not Rated
Individual goal setting
Not Rated
Line-of sight-visibility
Not Rated
Performance tracking
Not Rated
Job Requisition Management
Not Rated
Publish to Social Media
Not Rated
Job Search Site Posting
Not Rated
Applicant Tracking
Not Rated
Notifications and Alerts
Not Rated

Using TriNet

Evaluating TriNet and Competitors

  • Price
  • Product Features
  • Product Usability
  • Product Reputation
  • Prior Experience with the Product
  • Vendor Reputation
  • Existing Relationship with the Vendor
  • Analyst Reports

TriNet Training

  • in-person training
did not do the online
its very easy to use

Configuring TriNet

there is not much to configure
No - there is no facility to customize the interface
No - we have not done any custom code
not much configuration, out of the box solution

TriNet Support

ProsCons
Quick Resolution
Good followup
Knowledgeable team
Problems get solved
Immediate help available
Support understands my problem
Support cares about my success
Quick Initial Response
None
when my rep was on vacation, I still received responses from other team members without further action needed on my end

Using TriNet

ProsCons
Like to use
Relatively simple
Easy to use
Technical support not required
Well integrated
Consistent
Quick to learn
Convenient
Feel confident using
None
  • Employee Management
  • Reports
  • Payroll entry
  • Some reports if customization needed

TriNet Reliability

setup to handle growth with ease
I can always get in touch with someone
I have never had any issues with access, no slowness issues ever presented

Upgrading TriNet