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All things payroll/HR in one place
November 08, 2021

All things payroll/HR in one place

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with TriNet

We use TriNet company-wide for payroll, time-keeping, benefits, 401k, learning (sexual harassment), and applicant tracking. Having an integrated system is important to us. We were looking for a "one-stop shop."
  • Ensuring compliance in multiple states.
  • Benefit offerings are extensive.
  • Seamless integration with 401k plan.
  • Auto feed from TriNet time to payroll grid (no download/upload).
  • When new hires miss the current pay period (i.e. they start just before the pay date), the stub period (days not paid on previous payroll due to start date) is not consistently added to the next payroll.
  • Unlimited PTO is tracked going "negative" since there is no accrual. Although we offer unlimited, we still want to track use.
Support is generally very responsive, though certainly not perfect. The majority of our company, as well as myself, are in California and it is hard to get a representative who is in the Pacific Time zone, much less one who has good experience with California labor laws. The legal representatives are excellent and very responsive.
The main platform is pretty user-friendly/easy to find things. TriNet Learn and Time and not as user-friendly and can be a bit clunky.
  • Definitely reduces administrative tasks, especially 401k administration--all integrated!
  • Employee onboarding is fast and user-friendly.
  • Less chance for errors with integrated systems.

Do you think TriNet delivers good value for the price?

Yes

Are you happy with TriNet's feature set?

Yes

Did TriNet live up to sales and marketing promises?

Yes

Did implementation of TriNet go as expected?

Yes

Would you buy TriNet again?

Yes

TriNet is great for handling multiple states with an integrated platform. It is an all-in-one solution for payroll, time-keeping, benefits, 401k, applicant tracking and some training. Smaller businesses can be complex when it comes to HR/payroll and TriNet has great capabilities and resources to assist in most areas. The benefits savings on being part of a large company (co-employer) versus being on a small employer plan are significant. The fees are probably not justified for a smaller employer in one state.

TriNet Feature Ratings

7.8
Employee demographic data
9
Employment history
9
Job profiles and administration
Not Rated
Workflow for transfers, promotions, pay raises, etc.
9
Organizational charting
1
Organization and location management
9
Compliance data (COBRA, OSHA, etc.)
10
8.4
Pay calculation
9
Off-cycle/On-Demand payment
Not Rated
Benefit plan administration
10
Direct deposit files
10
Salary revision and increment management
9
Reimbursement management
4
6.0
Approval workflow
9
Balance details
3
Annual carry-forward and encashment
Not Rated
8.8
View and generate pay and benefit information
10
Update personal information
8
View job history
8
View company policy documentation
9
Employee recognition
Not Rated
Asset Management ()
Not Rated
5.5
Report builder
4
Pre-built reports
7
Ability to combine HR data with external data
Not Rated
Integration with other HR capabilities ()
Not Rated
Not Rated
Performance plans
Not Rated
Performance improvement plans
Not Rated
Review status tracking
Not Rated
Review reminders
Not Rated
Not Rated
Candidate search
Not Rated
Candidate development
Not Rated
3.0
New hire portal
3
Manager tracking tools
Not Rated
Not Rated
Corporate goal setting
Not Rated
Individual goal setting
Not Rated
Line-of sight-visibility
Not Rated
Performance tracking
Not Rated
8.5
Job Requisition Management
Not Rated
Publish to Social Media
9
Job Search Site Posting
9
Applicant Tracking
7
Notifications and Alerts
9