TriNet - It's Okay
December 19, 2024

TriNet - It's Okay

Anonymous | TrustRadius Reviewer
Score 5 out of 10
Vetted Review
Verified User

Overall Satisfaction with TriNet

TriNet handles our HR processes inclusive of timekeeping, payroll, HRIS, performance management, and some learning. Specific to organizational development initiatives, TriNet has been able to organize performance reviews, goal setting, and training. We utilize review templates, goals, and the LMS authoring tool as well as TriNet's off-the-shelf library of training courses.

Pros

  • LMS authoring tool
  • Goal setting template
  • Custom templates for performance reviews

Cons

  • A more robust feedback feature with the ability to build feedback templates
  • Ability to add custom termination reasons
  • Biometric login to timekeeping app
  • Payroll has not always been accurate and caused us to spend more time scrutinizing the payroll register prior to submission
  • Goals will help employees set common and stretch goals with their manager
  • Performance reviews will get the company off of using spreadsheets
Some features are easy to use
Communication is lacking, especially from groups that hand UI claims, but it seems to be a pain point across TriNet
TriNet offered us a huge financial incentive to switch to their PEO. Benefit costs seem to be more expensive than competitors.

Do you think TriNet delivers good value for the price?

No

Are you happy with TriNet's feature set?

Yes

Did TriNet live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of TriNet go as expected?

I wasn't involved with the implementation phase

Would you buy TriNet again?

No

TriNet sometimes lacks in responsive communication. Their platform is hit and miss in terms of features.

TriNet Feature Ratings

6.1
Employee demographic data
7
Employment history
7
Job profiles and administration
5
Workflow for transfers, promotions, pay raises, etc.
5
Organizational charting
6
Organization and location management
6
Compliance data (COBRA, OSHA, etc.)
7
5.6
Pay calculation
5
Off-cycle/On-Demand payment
5
Benefit plan administration
6
Direct deposit files
6
Salary revision and increment management
6
Reimbursement management
Not Rated
Not Rated
Approval workflow
Not Rated
Balance details
Not Rated
Annual carry-forward and encashment
Not Rated
7.0
View and generate pay and benefit information
7
Update personal information
7
View job history
7
View company policy documentation
7
Asset Management ()
Not Rated
6.3
Report builder
7
Pre-built reports
7
Ability to combine HR data with external data
5
Integration with other HR capabilities ()
Not Rated
7.0
Performance plans
7
Performance improvement plans
Not Rated
Review status tracking
Not Rated
Review reminders
Not Rated
Not Rated
Candidate search
Not Rated
Candidate development
Not Rated
7.0
New hire portal
7
Manager tracking tools
Not Rated
8.0
Corporate goal setting
Not Rated
Individual goal setting
8
Line-of sight-visibility
Not Rated
Performance tracking
8
Not Rated
Job Requisition Management
Not Rated
Publish to Social Media
Not Rated
Job Search Site Posting
Not Rated
Applicant Tracking
Not Rated
Notifications and Alerts
Not Rated

Comments

  • Kenyatta Maxwell | TrustRadius Reviewer
    Kenyatta Maxwell
    (Vendor Representative) commented a year ago
    Hi, thank you for sharing your experience with TriNet and for being a valued customer. We are glad to hear that you are enjoying the benefits of our full-service HR solution. If there is anything we can do to help you with your workforce analytics and other integrations, please email us at social media at TriNet dot com and we will connect you with someone who can help.

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