TrustRadius for Vendors is a credible review platform!
September 19, 2024

TrustRadius for Vendors is a credible review platform!

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Modules Used

  • Review Sourcing Campaigns
  • Premium Product Profile
  • Premium Licensed Content

Overall Satisfaction with TrustRadius for Vendors

We are using the platform TrustRadius for Vendors to manage reviews.

Pros

  • We love our CSM - prompt, personable, bright, informative, responsive, and a pleasure to work with
  • Seemingly less hypocrisy compared to other review platforms
  • Transparency in processes and requirements
  • Ethical processes and communications
  • Another, shout out to the stellar employees
  • We appreciate that we have access to both versions of their portal - legacy and new

Cons

  • Would like the portal to have a more encompassing and more visually user-friendly interface
  • Would like a more robust award status section - including all of TrustRadius' upcoming awards, etc.
  • Less chaos/clutter in general
  • Quality customer reviews
The platform encourages customers to provide comprehensive and more robust experience information, which helps produce impactful and credible product reviews! As previously mentioned, their transparency and exceptional employees help create a foundation of baseline trust in the content collected.
Our CSM is terrific!
Compared to most other review platforms, this one seems more ethical in its review collection, approval, and overall product rating processes.

Do you think TrustRadius for Vendors delivers good value for the price?

Yes

Are you happy with TrustRadius for Vendors's feature set?

No

Did TrustRadius for Vendors live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of TrustRadius for Vendors go as expected?

Yes

Would you buy TrustRadius for Vendors again?

Yes

As far as a platform that collects and hosts public reviews goes - TrustRadius for Vendors is one of the better vendors! It is seemingly built on an ethical and defined foundation with transparent requirements for achieving goals. To date, I have not encountered any questionable or ever-changing rules, runnings, or objectives. Due to that, I would say this is one of the most reliable, authentic, and beneficial review platforms for a consumer to conduct research when wanting to make informed decisions.
The TrustRadius employees have also significantly contributed to our positive experience by consistently providing excellent customer service!

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