UKG Pro: Almost everything we need in one system
December 15, 2021

UKG Pro: Almost everything we need in one system

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with UKG Pro

We use UKG Pro for most of our HR needs; from employee data and payroll to timekeeping, salary planning, employee changes, performance management, and recruiting and onboarding to online learning, we utilize the system as much as we can. One of our biggest business improvements was transitioning from paper employee change forms to running almost all employee changes through UKG Pro using their manager-initiated business processes and approval workflows. This has streamlined our employee change processes immensely. We also love that all of the different modules within the system speak to each other; our ATS speaks to our Onboarding module, which speaks to the Core system and the rest of our modules, greatly reducing the amount of manual data entry required.

Pros

  • The customizability of the Business Processes and Workflows
  • Platform Configuration
  • People Analytics/Business Intelligence Reporting

Cons

  • Workforce management Classic (Time Off, Scheduling and Timesheets)
  • Learning Management System
  • Life Events/Benefits
  • Manage all HR activities in one platform
UKG Pro offers almost everything we need and integrates well between modules and with external vendors. It is for the most part extremely intuitive and easy to use both as a user and administrator. Being able to report on almost all data fields in the system is extremely important as well.

Do you think UKG Pro delivers good value for the price?

Yes

Are you happy with UKG Pro's feature set?

Yes

Did UKG Pro live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of UKG Pro go as expected?

No

Would you buy UKG Pro again?

Yes

As stated previously, the system is very intuitive and easy to use for both users and system administrators. We have opened up many self-service items in UKG Pro that were never available in other systems. It is incredibly helpful for managers to be able to see their employee's basic job history information and monitor the status of any change requests.
Still in progress.
UKG Pro will suit companies that are looking for a full suite of products that all integrate well with each other. The employee and manager self-service features are fantastic, and being able o customize approval workflows has been a game-changer for our business. I would recommend that if a company implements several different modules that they have a dedicated resource to stay up-to-date on system upgrades and new features to ensure they are optimizing their use of the system.

UKG Pro Feature Ratings

8.2
Employee demographic data
10
Employment history
8
Job profiles and administration
7
Workflow for transfers, promotions, pay raises, etc.
10
Organizational charting
7
Organization and location management
7
6.5
Pay calculation
6
Support for external payroll vendors
6
Off-cycle/On-Demand payment
7
Benefit plan administration
5
Direct deposit files
7
Salary revision and increment management
8
7.7
Approval workflow
7
Balance details
10
Annual carry-forward and encashment
6
10.0
View and generate pay and benefit information
10
Update personal information
10
View job history
10
8.0
Tracking of all physical assets
8
9.3
Report builder
10
Pre-built reports
9
Ability to combine HR data with external data
9
Integration with other HR capabilities ()
Not Rated
9.0
Performance plans
10
Review status tracking
8
Succession Planning ()
Not Rated
6.0
New hire portal
6
Manager tracking tools
6
9.3
Individual goal setting
10
Line-of sight-visibility
8
Performance tracking
10
5.9
Job Requisition Management
8
Company Website Posting
6
Publish to Social Media
4
Job Search Site Posting
6
Duplicate Candidate Prevention
3
Applicant Tracking
8
Notifications and Alerts
6

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