Why I Love Ultipro (Ultimate Software)
Updated October 23, 2017

Why I Love Ultipro (Ultimate Software)

Joyce DuPree | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Modules Used

  • Payroll, HR, UTA, Talent Management, eRecruit, eEmployee Relations

Overall Satisfaction with UltiPro

We currently use Ultipro as our total HR and Payroll system. We use the ESS and MSS on a daily basis to give our employees access to information that they would normally come directly to either HR or Payroll for. We have the eRecruit, Talent Management, UTA and other modules that help to improve our internal business processes. This is the first year that we are doing our midyear reviews online, where the employees have a self-assessment and then sends the review to his/her immediate supervisor for completion. We are very excited about this and the paper it will save us from printing these reviews and then having to file them in each individual personnel file.
  • Business Intelligence Reporting
  • Benefits Open Enrollment/Life Events
  • Employee/Management Self-Service
  • Overall HR and Payroll Processing - very intuitive
  • On the reporting side, I would love to see more training around joins and unions. I build a lot of complex reports and have had to engage the services of a BI Consultant through knowledge transfer sessions. This can become costly over time.
  • I would like for us to move to Onboarding, we don't use this functionality right now because we don't have enough staff for the implementation at the present time.
  • I would like to throw Position Management out of the window. I hate it. We have made the decision to move to Labor Allocations, but again due to staffing constraints this has been put on the back burner. I did meet a vendor at the Conference who can assist us with making this transition. Looking forward to getting it done in the near future.

Ultipro gave us just as much functionality for a fraction of the cost and a shorter implementation time.
My only recommendation to a potential client is that all the necessary key players are at the table from the start. It takes everyone working together to make the implementation a success!

UKG Pro Feature Ratings

Employee demographic data
Employment history
Job profiles and administration
Not Rated
Organizational charting
Pay calculation
Benefit plan administration
Direct deposit files
View and generate pay and benefit information
Not Rated
View job history
Report builder
Pre-built reports
Review reminders
Multiple review frequency
Individual goal setting
Job Requisition Management
Company Website Posting
Job Search Site Posting
Applicant Tracking
Notifications and Alerts

Using UltiPro

632 - HR
Accounting (Payroll, Budgeting)
Overall employee population (ESS, MSS, Dashboards, Open Enrollment, UTA, Performance Management, Training)
5 - HR - Benefits and Support, including report writing, UTA
Payroll - Processing and Reporting, UTA
IT - UTA, Report Writing
  • HR Database
  • Payroll Processing
  • Time & Attendance
  • Report Writing
  • Training and Development (Talent Management)
  • Recruitment
  • Recruiting Applicants through State Unemployment Database
  • Setting up online training from outside vendors
  • Recruiting through Social Media
  • Manager use of BI for writing their own reports
It works, if it's not broken, why change?

Evaluating UltiPro and Competitors

Yes - We had a home grown main frame system prior to Ultipro. Our previous system was highly dependent on two employees in our I/T department. Reporting requests would take weeks to be fulfilled. We did not have any employee or management self-service features prior to Ultipro. HR spent a lot of time printing pay stubs and W-2s.
  • Price
  • Product Features
  • Product Usability
  • Positive Sales Experience with the Vendor
  • Analyst Reports
  • Third-party Reviews
The single most important factor was the product features for the price.
Wouldn't change a thing. Love the product and feel strongly that we made the right decision in selecting Ultipro.

UltiPro Implementation

UltiPro Training

The trainers are subject matter experts and the information shared can be used immediately. Also, you can take the class as many times as needed because they are stored in the library.

UltiPro Reliability