UserTesting: Within a few hours, get the human insight you need to deliver exceptional products, services, or brands
March 18, 2022

UserTesting: Within a few hours, get the human insight you need to deliver exceptional products, services, or brands

Eric Kimberlin | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with UserTesting

I initiated the usability testing framework for our Product Team to connect with users and ensure we’re solving the right problems. I lead the effort to overhaul our design process and design system. I have deep empathy for the needs of our users through testing and observing their experiences across all of our products.
  • Ask any question: UserTesting allows me to create a test plan to ask any question or request people to perform tasks. Explore, validate, compare, repeat.
  • Target anyone: UserTesting allows me to target the UserTesting Contributor Network or connect with my own audiences.
  • Discover & analyze: UserTesting allows me to get to insights more quickly with visualizations, transcripts, metrics, and analysis.
  • Engage & empathize: UserTesting allows me to engage with my audience through self-guided video recordings or live conversations.
  • Share insights: UserTesting allows me to create highlight reels, download, export, or share in your favorite tools like Slack, JIRA, and Trello.
  • I can't think of any at this time.
  • Huge ROI with the developments time saved with UserTesting
They are the top of their game when it comes to timely responses. We feel heard at UserTesting.com
Incredibly intuitive and easy to use.
Yes absolutely, we are so happy to have this tool in our Product toolbox now.
None at this time.

Do you think UserTesting delivers good value for the price?

Yes

Are you happy with UserTesting's feature set?

Yes

Did UserTesting live up to sales and marketing promises?

Yes

Did implementation of UserTesting go as expected?

Yes

Would you buy UserTesting again?

Yes

Asking users how they feel and what they think is a vital part of ANY product development. UserTesting has upgraded our team from Google Spreadsheets and Zoom calls to complete remote validation that if set up properly can deliver invaluable insights to any team within minutes.