400% increase in meetings booked within 3 months all powered by Vidyard
June 29, 2020

400% increase in meetings booked within 3 months all powered by Vidyard

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Vidyard

We have been using Vidyard for over 2 years. Without a doubt, it has made one of the most significant impacts to our company of any part of our tech stack. Obviously the current pandemic has accelerated the need for video across many industries but for over 12 months before this, we had discovered that you could scale marketing and sales activity whilst humanizing the process. Being able to summarise an entire sales prospecting call into a 2 min video whilst conveying the personality and emotion of the salesperson allowed supercharged our sales. Within 3 months we had booked 400% more meetings with prospects.

It also saved us a huge amount of time on the marketing and implementation teams, especially with training. The team is able to quickly demonstrate situations on screen and send across recordings to clients. Again a massive time saver and great for customer experience.

The only negative I would say is that we use it through HubSpot which improves the UX. The backend experience using the Vidyard standalone platform needs a bit of work as it’s clunky. Being honest the results make it worth the pain!
  • Humanizing the sales process with video prospecting
  • Helping teams demonstrate use cases to clients
  • Helping internal teams synchronize meetings
  • The backend is clunky and time-consuming to organize.
  • When filming on full screen sometimes the configuration window won’t disappear which means wasted time.
  • 400% increase in meetings booked
  • Core part of our product offering
We are HubSpot experts and so we were introduced to Vidyard through that. We were up and running very quickly and the team was really great at onboarding us. The integration is quick powerful and we can have clients up running and trained within 2 hours across 3 sessions. It's really a great system.
They are great--always happy to help us and chip in on content too.
Loom has a desktop app that makes full screen recording a bit easier but the Vidyard integration with HubSpot blows it out of the water when it comes to sales videos and ease of use.
Any consultative sales situation. Video means you can humanize the sales process whilst scaling it too. It's always more effective when prospecting in a video where you can convey emotion to the prospect and guide them through a complex process.

I think it is somewhat lacking to provide real value If using the standalone marketing side other than showing specific use cases. I know it can have a great impact especially on sovereignty of content and security too but I feel the team needs to better explain the value in terms of reducing friction in marketing alongside the other benefits.