Webex in Education
Updated March 04, 2025

Webex in Education

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Webex App

I used this app for meetings, candidate interviews, and simple communication between staff during the covid outbreak last year. It supported keeping the school running during a time when we could not be physically present or together and allowed for cohesive communication to continue uninterrupted amongst the various staff and teams.

Pros

  • seamless
  • easy to use
  • simple interface

Cons

  • too many notifications
  • chat interface could be more clearly designed
  • Helps keep things flowing
  • allowed work from home
  • good collaboration
Training staff on use of VPNs and general hybrid work related tech issues
WebEx has been quite helpful in scheduling meetings and keeping the team organized and in touch.
Generally, communication has been an issue, and WebEx has been helpful with that.
  • Zoom
While functionalities are similar, we had data concerns about Zoom, in particular as the government here has moved away from the use of Zoom due to the possibility of data being moved through China. These security concerns led us to look at alternatives like Cisco webex, which worked out well.

Do you think Webex App delivers good value for the price?

Yes

Are you happy with Webex App's feature set?

Yes

Did Webex App live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Webex App go as expected?

Yes

Would you buy Webex App again?

Yes

This app is great in a professional environment. It worked great to communicate between staff and allow teams to work together. It was less effective as Google Meet and Zoom, however for students to utilize during online learning. In summation, it's great for meetings, but not great for young users.

Webex App Feature Ratings

Project Management
7.8
Task Management
9
Scheduling
6
Workflow Automation
Not Rated
Mobile Access
10
Search
5
Visual planning tools
9
Communication
6.0
Chat
6
Notifications
5
Discussions
5
Surveys
Not Rated
Internal knowledgebase
Not Rated
Integrates with GoToMeeting
Not Rated
Integrates with Gmail and Google Hangouts
7
Integrates with Outlook
7
File Sharing & Management
6.0
Versioning
6
Video files
Not Rated
Audio files
Not Rated
Document collaboration
Not Rated
Access control
Not Rated
Advanced security features
Not Rated
Integrates with Google Drive
Not Rated
Device sync
Not Rated

Webex App Support

I'm in neutral because we did not have the need to use support.

Using Webex App

The interface is easy to follow, and the app on my desktop as well as my Android sync well. On top of that, I've had no issues finding what I need, which means the interface is quite good. Overall it is definitely a good, well-designed app for a good UI experience

Comments

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