"One For All" that is Webex calling
January 21, 2022

"One For All" that is Webex calling

pallavi bhardwaj | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Webex Calling

Being a part of the telecom industry Webex calling works like a perfect hi-tech add-on with multiple devices features all together in one. I am using it for all sorts of communications be it chat, calling sharing docs, sharing screens, meetings, etc.
  • can join calls or meetings without logging on to my computer
  • i can download the transcripts of the meetings for afterwards references
  • can add multiple attendees for collaborations and catch-ups also the breakout sessions are very useful
  • Integrations are limited.
  • Takes time to establish connections
  • Little overpriced
  • Integration is definitely an issue with webex
  • Although it is the perfect tool for remote meetings especially during work from home even via mobiles
  • Pricing is an issue for small organizations but for large organizations it is the best and most secure as well
Webex Meetings Webex Trainings Webex Edge Webex Webcasting Webex cloud-connected audio CMR Webex Control hub Webex Support Teams
In one line I would say being a cisco product one can undoubtedly rely on Webex and its products. I find it perfect and secure for organizational meetings and training as well. well suited for video conferences within the teams as well as outside the organization securely. also works amazingly for breakout sessions, attendees can be divided into groups.
Webex calling is a tool in which one can get almost every possible feature on a single platform.

Do you think Webex Calling delivers good value for the price?

Not sure

Are you happy with Webex Calling's feature set?

Yes

Did Webex Calling live up to sales and marketing promises?

Yes

Did implementation of Webex Calling go as expected?

I wasn't involved with the implementation phase

Would you buy Webex Calling again?

Yes

Oracle Siebel CRM, BMC Helix ITSM (Remedy), Accedian SkyLIGHT PVX (formerly Performance Vision)
Perfect for remote meetings you can move from place to place without missing scheduled meetups. Multitasking becomes easy as this is also accessible via your mobile

Webex Calling Feature Ratings

Hosted PBX
Not Rated
Multi-level Interactive Voice Response (IVR)
Not Rated
Directory of employee names
9
Answering rules
7
Call recording
10
Call park
10
Call screening
Not Rated
Message alerts
10
Mobile app for iOS
10
Mobile app for Android
10