Value for money to communicate in business
June 20, 2022

Value for money to communicate in business

YILMAZ ERENGÜL | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with Webex Calling

The scope of my use is almost everywhere. I work with people around the world and I need to communicate with them always. My colleagues use webex calling, I can reach them out wherever I want if they are online. It really increases our work efficiency. We stop using desk phones anymore. I don't have to be in the office to make a phone to my supplier or coworker. . The sound quality is also great we had some audio issues before Webex Calling now we don't have such problems anymore.
  • Audio quality
  • User interface
  • availablity for Macos and Windows
  • business phone extention
  • easy conference call
  • switch to another device
  • stability in bad internet connection
  • some lags during video conference
  • Bluetooth earphone connectivity needs to be improved
  • Increase efficiency
  • Decrease timewasting
  • Increase collaboration
  • Increase communication
I like Cisco products, I have combined Webex Calling with webex teams. I am very happy with this decision. It is very easy to switch from Webex Calling to webex teams. webex teams has also incredible message features which help to communicate with our partners during business days. It is definitely value for money product.
I don't recognize any problems regarding security. We can easily manage the participant in a call, the host can do many things to manage the meeting which can affect meeting progress. Host settings are very user interface you don't need much effort to manage host settings. When you are using the product you feel you work in secure software

Do you think Webex Calling delivers good value for the price?

Yes

Are you happy with Webex Calling's feature set?

Yes

Did Webex Calling live up to sales and marketing promises?

Yes

Did implementation of Webex Calling go as expected?

I wasn't involved with the implementation phase

Would you buy Webex Calling again?

Yes

I have been using webex and webex calling for 5 years. In the past we were using our office desk phones to reach out to our partners abroad there were some time-wasting moments we had. We were not able to make calls to our customers out of the office, now we have such kind of opportunity we can do our calls easily thanks to Webex. It has really great user interface. We can download and use it with our mobile phones. It really increases our efficiency at work

Webex Calling Feature Ratings

Hosted PBX
5
Multi-level Interactive Voice Response (IVR)
6
User templates
4
Call reports
3
Directory of employee names
Not Rated
Answering rules
7
Call recording
7
Call park
7
Call screening
7
Message alerts
8
Video conferencing
8
Audio conferencing
8
Video screen sharing
9
Instant messaging
9
Mobile app for iOS
10
Mobile app for Android
10