Best cloud Calling Solution
July 14, 2023

Best cloud Calling Solution

Anthony Garcia | TrustRadius Reviewer
Score 10 out of 10
Vetted Review

Overall Satisfaction with Webex Calling

I use Webex Calling for demos, customer PoCs and Lab resource, I have used the solution for almost 4 years. It is a great call control system, specially for companies that need mobility or have remote workers, this since you only require an internet connection to get the Webex Calling services
  • Reporting
  • Easy administration
  • Great for Remote Work
  • Support for 3rd party video devices
  • integrations with more call recording partners
  • Survivavility on the same LGW
  • We do not have to maintain any servers on premises, so we do not worry about hardware anymore
  • Electric bills reduced
  • Maintanance reduced
None at this moment
Having all features in the Webex App has simplified the life of our users, this solution is the best

Do you think Webex Calling delivers good value for the price?

Yes

Are you happy with Webex Calling's feature set?

Yes

Did Webex Calling live up to sales and marketing promises?

Yes

Did implementation of Webex Calling go as expected?

Yes

Would you buy Webex Calling again?

Yes

I always recommend Webex Calling since is easy to use and administer, is great for small and mid companies that need remote workers and mobility.

I do not have an scenario to say that I do not recommend it.

Webex Calling Feature Ratings

Hosted PBX
10
Multi-level Interactive Voice Response (IVR)
10
Directory of employee names
10
Answering rules
10
Call recording
10
Call park
10
Call screening
10
Message alerts
10
Mobile app for iOS
10
Mobile app for Android
10

Using Webex Calling

The solution is very easy to use, Webex App is very intituive and you have everything on just one app
ProsCons
Like to use
Relatively simple
Easy to use
Technical support not required
Well integrated
Consistent
Quick to learn
Convenient
Feel confident using
Familiar
None
  • Conference calls
  • Hold-Resume
  • Voicemail check
Yes - Yes, you can use the Android or iOS app just as a regular phone to do and receive calls