Webex Meetings review
Updated March 10, 2025

Webex Meetings review

Julio Cesar Peres | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Webex Meetings

Daily use in internal meetings and with clients, being our official tool.

Pros

  • Facilitates agile and effective communication
  • Speeds up projects by facilitating contact with the client and responsible areas
  • Central communication channel with business areas

Cons

  • Improvement where the hotkey doesn't work for raising your hand on a Mac
  • Very positive in another business channel
  • Webex Meetings
  • Webex Webinars
  • Webex Events
  • Cisco Webex Board Series
  • Cisco Webex DX80
  • Cisco Headset 700 Series
There were no difficulties in implementing hybrid work.
Positive impact by streamlining business, partnerships and training.
It facilitates communications and meetings with clients with agility as we do not have to make changes until the client.
  • Cisco Webex DX80 (discontinued), Cisco Webex Support (discontinued) and Cisco Webex Social (Discontinued)
Webex Meetings compares to DX80 by being a conference room-like tool.

Do you think Webex Meetings delivers good value for the price?

Yes

Are you happy with Webex Meetings's feature set?

Yes

Did Webex Meetings live up to sales and marketing promises?

Yes

Did implementation of Webex Meetings go as expected?

Yes

Would you buy Webex Meetings again?

Yes

Webex App, Cisco Webex DX80 (discontinued), Cisco Webex Share (discontinued)
Less protection to replace voice environment.

Webex Meetings Feature Ratings

High quality audio
10
High quality video
9
Low bandwidth requirements
9
Mobile support
9
Desktop sharing
10
Whiteboards
9
Calendar integration
8
Meeting initiation
8
Integrates with social media
8
Record meetings / events
10
Slideshows
8
Live chat
10
Audience polling
9
Q&A
10
User authentication
9
Participant roles & permissions
9
Confidential attendee list
9

Cisco Hybrid Work

  • Working from home
I work from home. Better communication in client meetings.
In my company, we use the competition, but we adopted Webex Meetings due to its ease of interface with the client.
  • Webex
  • Microsoft Teams
  • Zoom
Cisco Unified CM

Cisco Webex Experience

Meeting agendas, training from any remote environment.
Cisco Webex board and client integrations.
Reduces physical and reliable space.

Using Webex Meetings

  • communication
  • support
  • meetings
  • communication
  • meetings
  • PABX
Sistema integração

Evaluating Webex Meetings and Competitors

Yes - Cisco Unified CM
Ease of communication centralized in just one product.

Webex Meetings Implementation

The team reported that it was successful
Change management was a big part of the implementation and was well-handled - Was carried out by the implementation area
  • We did not find any major significant problems that caused impacts

Webex Meetings Training

Configuring Webex Meetings

Ideal product for our business
Some - we have done small customizations to the interface - We made small customizations to the URA interface.
No - the product does not support adding custom code

Webex Meetings Support

Agile and assertive support
ProsCons
Quick Resolution
Good followup
Knowledgeable team
Problems get solved
Kept well informed
No escalation required
Immediate help available
Support understands my problem
Support cares about my success
Quick Initial Response
None

Using Webex Meetings

Easy interface
ProsCons
Like to use
Relatively simple
Easy to use
Technical support not required
Well integrated
None
  • As host, you can schedule a meeting that allows PSTN calls
  • Any cascades in Webex Meetings are limited to up to six streams at a time in either direction

Webex Meetings Reliability

It's always available
It's always available
Good scalability

Integrating Webex Meetings

  • File import/export
  • API (e.g. SOAP or REST)
  • Dashboard client
Integração realizada pela área de desenvolvimento

Relationship with Cisco

Easy interaction
Great relationship
Continue this support

Upgrading Webex Meetings

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