Overall Satisfaction with Webexpenses
Webexpenses is being used to reconcile and manage the company credit card spend across 25+ locations and head office.
- User friendly interface
- Available on mobile
- Easy to navigate
- Some system errors that need work arounds
- Some mandatory information that's not relevant to our company
- Multiple ways to use the system can create duplicate data
- Enabled us to easily track company spending
- Reduction in time spend administering company credit cards
- Improvement in visibility on trends of spend
There are some quirks that are hard coded into the system which can be quite frustrating, or system errors that need a manual workaround. There's some flexibility to add features if required but not always.
Very prompt to respond, but don't always understand the business request or problem that needs to be solved
This has definitely saved a lot of time in the Finance team processing and chasing/approving company card reconciliations. Visibility is good.
Overall [Webexpenses is] a much easier, more user friendly system than Concur (what we previously used). The features and usability and workflows are all easily understandable and work together well.