Happily compliant

I utilize WebPT on a daily basis for an outpatient physical therapy EMR, scheduler, billing software, and analytics/marketing tool. WebPT has significantly improved our documentation as well as decreased our cancellation/no-show rate with the scheduling features. WebPT has helped save staff time in sending records requests and making phone calls to patients as well.

WebPT has decreased our overhead in terms of marketing needs with the utilization of REACH. It has also decreased staffing time spent on patient intake, appointment reminders, and contacting patients who have fallen off of the schedule. Productivity reports have helped us to analyze and evaluate staffing needs as well. WebPT has done wonders for our documentation tracking.

WebPT has significantly improved our compliance with plan of care, progress notes, and authorization tracking. WebPT clearly shows visit numbers and will not allow documentation when an evaluative note has not been completed. Documentation requirements for Medicare and workman’s comp are clearly shown as required documentation which has greatly decreased denials and rebooking, saving us time and manpower.