Item: Wrike
Rating: 8
Author: Matthew Davidson

Use Cases and Deployment Scope

Wrike is used throughout the organization. It is the main project management software responsible for interdepartmental communication and task management. Requests are submitted whenever a contributor needs work completed from outside of their own job responsibilities. Marketing uses Wrike to communicate with operations, creative, and other departments. The approvals feature is used for executives to sign off on projects and upcoming promotions. It also serves as a way to keep track of budgets and acts as an audit trail for projects.

Pros and Cons

Project management.
Task management.
Budget approvals.
Interdepartmental communication.

Intuitiveness.
Customized/personal views.
Filtered search.

Most Important Features

Task assignment.
Interdepartmental communication.
Budget approvals.

Return on Investment

Increased man hours productivity.
Task verification and audit trail hours.
Budget approvals and avoiding overextending.

Alternatives Considered

Asana and Trello

Wrike does everything fairly well. The other products do their specific thing very effectively, but lacked some of the overall functionality for the entire organization. In fact, I personally really liked using Asana for personal project management. But Wrike had better features for interdepartmental task requests and project approvals. Trello was more used for simple projects that always had a clear set of steps. Wrike allows for much more customization of projects and easier assignment of tasks.

Key Insights

Do you think Wrike delivers good value for the price?

Yes

Are you happy with Wrike's feature set?

Yes

Did Wrike live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Wrike go as expected?

I wasn't involved with the implementation phase

Would you buy Wrike again?

Yes

Other Software Used

Asana, Microsoft Power BI, Tableau Online, Marketo

Likelihood to Recommend

I think Wrike does a pretty good job of what it is intended to be. It is great for project management, task creation and assignment, and approvals. It is a good place to keep an audit trail of work being accomplished, as well as how projects progressed from conception to completion. Wrike is well suited to organizations with a fairly simple organizational structure. I have found that it can get really messy when working with a more complex organization, as tasks and projects can get lost from view and are difficult to recover if you don't know exactly what you are looking for. The email updates also clutter your inbox if you're not careful.

Projects & Tasks = Fantastic. Visuals & Intuitiveness = A Work in Progress.

Overall Satisfaction with Wrike