Robust Project Management Software with Unlimited Customization
Updated April 19, 2022

Robust Project Management Software with Unlimited Customization

Delaney Nelson | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Overall Satisfaction with Wrike

Our team uses Wrike as the main source for all project tracking, communication, approvals, project information, and revisions. Our whole agency uses it so we can access and check on projects that we collaborate on.

Wrike Forms have helped other teams put in creative requests to us, and we can then organize those tasks into our sprints and add the requester as a follower so they can follow along with the project's progress.

Wrike has helped us communicate project status between different teams and divisions in the agency. We also use it as a way to give feedback on projects and make comments on roadblocks and status, so the whole team is on the same page. The tagging function helps us notify key players to make changes if needed quickly and seamlessly.

The workflow feature has also given us the ability to create our own unique workflow to ensure every step in our internal process is followed and nothing is left out. We have customized the flow with content approvals from our director so he gets notified and can approve assets quickly.
  • Custom workflows for any type of team
  • Custom request forms
  • Project tracking and tagging
  • Assigned approvals for tasks
  • Better way to add images and videos to tasks, the upload is terrible
  • More user-friendly calendar view and workload
  • Way to add clients to approvals/make comments without them having to log in to a Wrike account
  • Work flows
  • Approvals
  • Forms
  • Has made our project deadlines 50% more attainable
  • Made our approval project significantly faster
  • Made our onboarding process shortened by one whole week
Personally, I have worked the most with Asana (almost four years). I love Asana, and I think their platform is really beautiful and user-friendly. It has a great UX and design to it, so as a creative, I favor it over the rest of the project management software. is simple and can do the same things for project management, same with ClickUp. However, functionally Wrike has a more robust custom functionality than any other project management system I have used. Wrike can do more, but because of this, it can get confusing to learn all the great things about it, but once you have mastered the system, it really can do everything you need and would ever want.

Do you think Wrike delivers good value for the price?


Are you happy with Wrike's feature set?


Did Wrike live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Wrike go as expected?

I wasn't involved with the implementation phase

Would you buy Wrike again?


We have a very unique project flow for our brand team where we have to collaborate with other teams and clients on a number of assets. Wrike makes it easy to customize our flow so it contains all our tasks from kickoff to pre-production to production to post. When new members come into the team this makes it super easy to show them the process and what they will be expected to do.

We have several UGC projects for clients that we have to upload phone videos to the assigned task. Most of the time when we add the video or drag the file in it has a hard time loading and takes FOREVER sometimes it just never uploads and Wrike cancels it. That is probably the most frustrating thing since we work with a lot of video content. To remedy this, we have had to upload files to a drive and then link them to the Wrike task, but then you cannot make comments directly on the asset in Wrike.

Wrike Feature Ratings

Task Management
Resource Management
Gantt Charts
Workflow Automation
Team Collaboration
Support for Agile Methodology
Support for Waterfall Methodology
Document Management
Email integration
Mobile Access
Timesheet Tracking
Not Rated
Budget and Expense Management
Not Rated
Project & financial reporting
Not Rated
Integration with accounting software
Not Rated