Solid HR Software eases administration for small/medium business
Updated November 15, 2020

Solid HR Software eases administration for small/medium business

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Zenefits

Zenefits is a full service HRIS that is easy for employees to use and for HR teams to implement. We use it for our entire organization. We used it as our first transition from a spreadsheet and filing system to an HRIS, and as a result improved our business efficiency greatly.

Pros

  • Easy to implement - does not require a large project team or months of work if your data is already prepared.
  • Makes for a smooth onboarding experience - employees are impressed by how much paperwork has been eliminated on their first day!
  • Provides easy to access business intelligence reports that improve our decision making.

Cons

  • International functionality is limited and should be improved.
  • Updates to the product could be better communicated.
  • Ease of administrative tasks, which has allowed HR to focus on strategic issues.
Zenefits works really well for small businesses. Implementation was quick and we were able to integrate easily with other products in our HR tech stack. While the other products also have similar functionality, Zenefits has an ease of use and a fair pricing model that worked well for our company.
Zenefits is easy to use - both from an administrative and from an employee perspective - because of the simple, intuitive design. Minimal training has been involved for staff, and I rarely have to field questions about the software. Usability is an area where Zenefits really shines compared to other HRIS software.
I've had support through my client success manager, using the in-product support feature, and via their customer community. All of this coming together has created an infrastructure where I can get my questions answered and any challenges resolved. In addition, the Zenefits product is constantly improving and the product team regularly previews the upcoming roadmap with customers. I've given feedback to the product team and seen the product improve over time - which is delightful as a customer.

Do you think TriNet HR Platform delivers good value for the price?

Yes

Are you happy with TriNet HR Platform's feature set?

Yes

Did TriNet HR Platform live up to sales and marketing promises?

Yes

Did implementation of TriNet HR Platform go as expected?

I wasn't involved with the implementation phase

Would you buy TriNet HR Platform again?

Yes

Zenefits is well suited to small/medium sized businesses that need a rich HRIS solution (but don't need extensive customizations) and I have recommended it to multiple peers in the industry.

TriNet HR Platform Feature Ratings

Employee demographic data
10
Employment history
8
Workflow for transfers, promotions, pay raises, etc.
9
Organizational charting
8
Organization and location management
10
Compliance data (COBRA, OSHA, etc.)
8
Pay calculation
8
Support for external payroll vendors
Not Rated
Off-cycle/On-Demand payment
Not Rated
Benefit plan administration
9
Direct deposit files
10
Salary revision and increment management
8
Approval workflow
10
Balance details
10
View and generate pay and benefit information
10
Update personal information
10
View job history
10
View company policy documentation
10
Employee recognition
Not Rated
Report builder
9
Pre-built reports
9
Ability to combine HR data with external data
Not Rated
Performance plans
Not Rated
Performance improvement plans
Not Rated
Review status tracking
Not Rated
Review reminders
Not Rated
Multiple review frequency
Not Rated
New hire portal
10
Manager tracking tools
Not Rated
Corporate goal setting
Not Rated
Individual goal setting
Not Rated
Line-of sight-visibility
Not Rated
Performance tracking
Not Rated

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