Zoho Assist is a perfect remote access software and works great!
December 30, 2019
Zoho Assist is a perfect remote access software and works great!
Score 10 out of 10
Vetted Review
Verified User
Overall Satisfaction with Zoho Assist
Zoho Assist is a tool used by all company support and infrastructure teams to answer and resolve technical calls involving the corporate computer. Zoho Watch allows us to access the computer remotely to typically resolve issues involving installing and uninstalling programs and configurations of the Windows 10 operating system. It is fast and accurate.
- Flexibility to solve calls without leaving the chair.
- Organization of software installed on computers.
- It always depends on a good internet link.
- Some delays in remote access.
- Employees do not have to travel to solve problems.
- Displacement fuel economy.
When the company bought this software, we decided on Zoho Assist because there were other management employees and specialists who already used and approved this software. Support and warranty are great. It is an easy tool to learn and use every day. Features work fine without delays and the issue is resolved. The interface is clean, user friendly and doesn't take up a lot of computer space.
Do you think Zoho Assist delivers good value for the price?
Yes
Are you happy with Zoho Assist's feature set?
Yes
Did Zoho Assist live up to sales and marketing promises?
Yes
Did implementation of Zoho Assist go as expected?
Yes
Would you buy Zoho Assist again?
Yes