Zoho CRM Review
Overall Satisfaction with Zoho CRM
A great CRM tool for early-stage business. [It has] all the integrations and automations. The lead scoring mechanisms [are] also good. Support could be improved a lot - many times not reachable. But overall easy to use and handles most daily [tasks] and most importantly it's a good value for money- it's very affordable.
Pros
- Welcome email automations for incoming leads via paid ads
- Monthly newsletter
- Sales dashboard
Cons
- Advanced customer journey automations
- Customer support
- In-built calling feature via third party not up to the mark
- Overall lead management increased for sales and marketing people
- Reduced manual lead filtering process - it was super helpful
- Increased email automations
Zoho is good at lower price points but if you have more cash and care for more features - HubSpot CRM is a good alternative [in my opinion].
Do you think Zoho CRM delivers good value for the price?
Yes
Are you happy with Zoho CRM's feature set?
Yes
Did Zoho CRM live up to sales and marketing promises?
Yes
Did implementation of Zoho CRM go as expected?
Yes
Would you buy Zoho CRM again?
Yes
Comments
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