Zoho is the way to go!
Cindy Romanowski profile photo
November 07, 2016

Zoho is the way to go!

Score 10 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with Zoho Social

We use Zoho Social to manage all of our social media posts across multiple platforms and to gather analytics. Our whole organization uses it. We were looking for software that is easy to use with a user-friendly dashboard and we found it in Zoho Social. The one click share feature saves our company time and removes the hassle of logging in to multiple sites.
  • You can get a snapshot in real time of your social media stats all in one place. This is our FAVORITE feature!
  • You can post to multiple social media sites with just one click. This is a huge time saver!
  • You can view all of your social activity in one dashboard. The design is beautiful and very easy to navigate.
  • I can't think of one thing I would change about Zoho Social. I love it that much!
  • Zoho Social has had a positive impact on our ROI. We use the analytics to guide us in our social media decisions, specifically where and when to spend our social budget. The analytics take out the guess work of what content works and what doesn't. We have a better understanding of our followers and what content they like to see from us.
I tried HootSuite but couldn't figure out how to use their software. We were looking for a tool that was much more user friendly and just made sense. There is no comparison between the two dashboards and Zoho's design far surpassed HootSuite in all categories.
Zoho Social is very intuitive and easy to use. I love how the feedback is displayed in chronological order. One like from Facebook and then feedback on a Twitter post... you see your activity live as it comes in across multiple platforms. I do everything in Zoho Social now and rarely leave the app to visit the main sites. This is a one-stop shop!

Zoho Social Feature Ratings

Sentiment analysis
10
Broad channel coverage
10
Content planning and scheduling
10
Audience targeting
10
Content optimization
9
Automated routing and prioritization
Not Rated
Customer interaction histories
10
Content marketing
10
Twitter
10
Facebook
10
LinkedIn
10
Google+
10
Campaign success analytics
10
Competitor analysis
Not Rated
Mobile access
10