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Simple, Fast and Very Professional
November 28, 2016

Simple, Fast and Very Professional

Alexis Correa | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Zoho Social

I started using this tool, looking for organization and fluency when making posts. I love the idea of unifying everything under a single desk. It's excellent to schedule publications, you can even adapt the schedules according to the social network. It's regularly updated for continuous improvement. Any errors that have been presented to me - support is always able to assist quickly and very carefully.
  • Schedule posts
  • More popular social networks
  • SmartQ feature
  • Share new posts on Facebook groups
  • Better Instagram posts (call to action)
  • Polls on Twitter
  • More than 1 image on post
  • Promote posts
  • It helped me to publish with more encouragement in all my social networks
  • I have made more publications since I [have been] using it
  • With the smart publisher I've learned more about key moments to improve interactions
Many customers prefer to save as much as they can and between plans, the standard and professional are more convenient. The standard can easily [be] explained to the customer. For those who do not have the time, it is an option for the professional that allows the users to monitor and follow up their brand.
For any user, novice, intermediate or advanced, this tool is very recommendable thanks to its organization. It allows you to program, in blocks, and by individual or separate networks. You have many advantages; it saves time, you do not [have to] depend on third party programs that would charge extra for this. It is not too expensive.

Zoho Social Feature Ratings

10.0
Sentiment analysis
Not Rated
Broad channel coverage
10
10.0
Content planning and scheduling
10
Audience targeting
10
Content optimization
10
10.0
Automated routing and prioritization
10
Customer interaction histories
10
Marketing ()
Not Rated
10.0
Twitter
10
Facebook
10
LinkedIn
10
Google+
10
10.0
Campaign success analytics
10
Competitor analysis
Not Rated
8.0
Mobile access
8

Evaluating Zoho Social and Competitors

  • Price
  • Product Features
  • Product Usability
  • Vendor Reputation
  • Existing Relationship with the Vendor
I like it for how simple is to use and likewise to explain to future clients. Many find other ways to manage their networks but are complicated with the issues or price, and demand payments. Zoho Social allows you to test the maximum before being a paying member without complications.
I will stay with this application without hesitation. For now I have not found anything better or more friendly. They always upgrading and I love that.