TrustRadius
Zoom Review: "Best Video Conferencing Platform on the Market"
https://www.trustradius.com/web-conferencingZoomUnspecified8.8561101July 14, 2018
Zoom Review: "Best Video Conferencing Platform on the Market"
Software Version
Business
Business
Overall Satisfaction with Zoom
We use the paid version of Zoom specifically for our tech department, that must do frequent video conferencing with our remote team members & freelancers. The rest of our organization uses the free version of Zoom (the only difference is that the free version only accommodates video conferencing that's < 45 minutes).
We've found Zoom to be the most reliable video conferencing platform, saving us time and frustration.
We've found Zoom to be the most reliable video conferencing platform, saving us time and frustration.
- Reliability -- We very rarely have technical support issues with our Zoom conferences, which ensures all our meetings are as efficient as possible. This is by far the most important reason we use Zoom.
- Scalability -- You can have up to 500 people on a call (which we will probably never have). That said, because of its scalability, we rarely have to think about whether we can or cannot use Zoom for our current meeting structure.
- Pricing Model -- By offering a free platform, we are able to provide Zoom access to all our teams, while only upgrading to Pro for the teams that need specific feature-sets.
- The only thing I dislike about Zoom is when joining a conference, I'm never sure whether it's going to launch the camera or not. Sometimes we use Zoom for just audio, and having your face appear on camera when you weren't anticipating isn't great (especially when you didn't dress up for the meeting)
- Significantly more efficient communication with our remote workforce
- Significantly less frustration & lag time while launching video conferences
I do not use Zoom Rooms currently.
- BlueJeans, GoToMeeting and Join.me
We had major technical issues with each of the other platforms -- either failure to screen share, distorted audio, etc. We also work with enterprise vendors and have seen them go through the same process of trying these tools. All have ended up with Zoom.
