Flexible Reporting Machine
March 18, 2016
Flexible Reporting Machine
Score 7 out of 10
Vetted Review
Verified User
Overall Satisfaction with Zuora
Zuora is being used across organization. It helps in financial reporting, sales reporting and customer management.
- Zora is best in reporting and it gives the flexibility to change the kind of reporting as per the user and his requirements . any report can be added by the users himself .
- If I talk about the finance point of view, it should add the functionality to search for the specific check number.
- zuora has not been able to add the name of the products to the invoices.
zuora has been helpful in financial capabilities and accounting closing.
Using Zuora
70 - almost all business functions
- New product Creation
- Billing
- Automated payments
- Most of the ways
- For customer management
- It has been positive
Evaluating Zuora and Competitors
Yes - due to flexibility
- Product Features
- Product Usability
- Product Reputation
- Positive Sales Experience with the Vendor
Product Usability
Almost nothing
Zuora Implementation
- Vendor implemented
Yes - product creation-billing-sales-payments-reports
Change management was minimal - not sure
- not so many
Zuora Support
| Pros | Cons |
|---|---|
Quick Resolution Good followup Knowledgeable team Kept well informed No escalation required Support cares about my success Quick Initial Response | Problems left unsolved |
Yes - in progress
At the time of implementation, we had great support from the sales team.
Using Zuora
| Pros | Cons |
|---|---|
Like to use Easy to use Well integrated | Cumbersome Lots to learn |
- Payment application and product creation
- i think pulling a payment report with check reference