15Five in San Francisco offers their employee performance management platform, which emphasizes employee engagement via pulse surveys and an emphasis on frequent feedback, fast one-on-one meeting planning, objective tracking, and other related features.
$7
per person/per month
BambooHR®
Score 8.3 out of 10
N/A
BambooHR is an cloud-based human resources solution that provides onboarding, payroll, and benefits management. It also offers automated time-off management and employee self-service.
15Five has been more comprehensive and covers all facets of our business. Facebook Workplace served as more of an overall collaborative business tool with opportunities to post quotes and articles to share.
I've used BambooHR in the past, and this is really the only software I can compare to 15Five. I really wasn't impressed. It feels very old-school, very clunky.
I think BambooHR complements all these other tools for our company but it does not really compare to what we do with it. By doing this survey I am learning a few other things I did not know about BambooHR and expect to review further the possibility to test some of those …
We love the ability to recognize peers and align the High Fives with core values (and having it integrate with Slack creates visibility which encourages use of the feature) The Performance Review features are quite customizable and do most of what we'd like. The goal setting function is robust, however I wish that area was a bit less complicated as we'd like to be able to zoom out for company milestones, it just looks busy. In terms of managing an employee's lifecycle from hire on past their 30/60/90 day goals, that piece is customizable however I'd love it if check-ins were completely custom.
I think that for a firm of our size, especially with our tech-forward approach, it is incredibly helpful to consolidate multiple platforms and data storage solutions into a single place. It allows us to stay better on top of timing and deadlines, pass information back and forth more seamlessly, and ensure everyone has a platform to use as the default option. We employ folks outside the U.S. as well, and having a single platform they can use is critical.
Recruiting- communications are easy for both the internal team and candidates
Onboarding- the onboarding tasks are great. I love being able to attach documents as well as delay sending out tasks
Communication- the employee community is a great tool to keep our communications clean and organized. I love that we now have insight as to who has viewed the comms
I think 15Five dashboards can be quite clunky and difficult to use
I think their One-on-one management feature makes it difficult to track action items or search histories across time or multiple employees--a simple Google Doc is much more effective or Notion if you want even more functionality
In my opinion, 15Five's customer service is among the worst I have experienced from a software company. They will nickel and dime you and use hidden fine print to wring as much money as they can from you.
The biggest issue is on performance assessments. We are not able to customize the reminder dates so the automated reminder dates shown to people and on the email reminders is often misaligned with our actual internal deadlines. This causes a lot of confusion each review cycle.
Also on performance management, there is no way to push feedback to a supervisor for their direct report. The only way is if the manager requests the feedback from you. This limits the opportunity for people to give real time feedback throughout the half.
I wish we had a way to track notes from employee 1:1s in BambooHR® so when we do our performance reviews we can track. That may be a module we didn't purchase but it would facilitate more continuous and comprehensive evaluation of people at review time.
This program is the absolute best I've ever used in 30 years with organizations. Not only do I enjoy being a user and "filling it out" every week- but I would personally buy it if available for goal tracking in my personal life I love it that much!
There's nothing wrong with this platform. I would recommend it to any business starting with more than 10 employees. I will continue to use the program for as long as I need to, hoping they continue being tremendous and finding other ways to incorporate more technology.
The platform is too easy for use, you will find by hand all the main tools and the interface put in front of you what you need without enter to define or open complex options to add things.
No, you just need to open a new report and start to type things, the system automatically will start to add fields or show the desired options based on your current context.
It is pretty intuitive and easy to use for most functions! This is helped by the clean and simple interface. The drop down filters and prompts are definitely strong points, and could be easily enhanced with more AI/automation features built in in future to make it even more efficient. I also like the playful icons, making it less dull as a HR tool :)
Yes, there is a huge team in the back of the online platform or it looks like it because I have never been left without an answer when I have a question or waiting from a response on my chat .... There must be a huge team, this is so great and I always seem to have someone that is very knowledgeable too. So many times in the past I had to leave with customer service that would connect you with someone else because of the expertise, here everyone seems to be some kind of an expert in the HR function.
I love BambooHR. Reports are easy to run and download and it usually covers any types of requests I get from the management team. You get excel or .csv downloads/reports and it is fast and simple, not too crowded so it is easy to read through. We don't integrate the tool yet but again, soon we will. we just did not had the time to utilize it yet but that's the plan.
15Five support is quick and helpful. We work with other vendors in the people management space and performance tracking/management who offshore their support or force us into long queues to chat for support and it just doesn't support our needs very well. 15Five is responsive and speedy. We constantly evaluate our vendors for their support and have switched vendors in the past in other areas because of limited support capabilities
I use the chat feature most often and the wait times can be long, but often I do get right in. When they promise to follow up, they always do. It seems the "support hero's" are very well training and knowledgeable. There are lots of resources in the form of print or video, too.
Very helpful webinar training. They answer questions, the slides are all very helpful, and they send you the presentation once the webinar is complete so that you can share with your team.
Overall this training was great and our implementation specialist was wonderful and very helpful. We felt really prepared once our training was completed, But we could get additional help immediately even when we were live. The continuation Support heros after implementation are wonderful and you can always get a LIVE person each time you call into their office.
We implemented bambooHR in Fall, 2023 then implemented Payroll 1/1/24. A vital piece of information was not known or missed in that we are exempt from State Unemployment Tax and have a Reimbursement Set-up, so bambooHR did not send Payroll Reports to the State. Those reports need to be sent regardless if we are exempt or not.
Visually 15Five blows Yammer out of the water! Yammer was easy to use as well, but it felt very difficult to get on to and was not single sign-on when we were using it. 15Five allows for easy login with single sing on feature and has less "clicks" to get to where I need to be on the program. I also love the app way more than Yammer!
Lattice is much more oriented towards performance management. It includes many more advanced performance management features from building actual assessments to also performance development planning. BambooHR® for us was a place to centralize our data and build from within as well as connect to external integrations. PerformYard is what we used prior to BambooHR® for onboarding workflows and performance reviews, but BambooHR® is far superior.
Since my organization has dropped with employees, I always find ways to reduce costs. I thought there would be a cheaper option, but I was glad that my package included a lot for the price, and downgrading would cost more. The rep could have let me downgraded and taken me to a higher package. I am thankful that didn't happen.
There is so much you can do with this platform, it is incredible and so welcoming. We don't utilize it 100% yet just because we are growing and the HR team has not been able to concentrate on other areas offered to us but but we will soon. Which is also why we got the product, specifically because what BambooHR can do to help us meet our growing business needs.
Time Savings: Automating onboarding, payroll, and employee record management has cut HR admin time by up to 30%, allowing teams to focus on strategic initiatives instead of paperwork.
Improved Onboarding: Streamlined workflows have cut onboarding time by nearly 50%, ensuring new hires are productive faster, reducing turnover risk in the critical first months.
- Enhanced Informational Clarity: Centralized employee data means fewer errors and faster access to essential information, reducing compliance risks and increasing accuracy in reporting.
